Honest responses required please!!

[telboy]

Hi all,...

As most of you would have read, my results for the rolling day in Portsmouth weren't great

Now, I paid £450 for a remap that has given me around 20bhp increase over standard. The remap is a bluefin. The results show a possible glitch in the file that has been loaded onto my car so it may be sorted with a posible re load of a new file.

My question is, (bearing in mind although it is just a car, I'm p*ssed off!)

If you were in my shoes and were near the Superchips HO this very Monday morning, would you just turn up and demand they get it sorted??

I would really apprecaite your views, I'm not expected 3 trillion bhp, just a little bit closer to the so called claimed 307bhp!!! To be honest I'd be happy if they could get it closer to 280!!!

Many thanks in advance for both your time and views/opinions.

[stealthwolf]

Dude, I'd be pissed off if I paid £££ for a remap that didn't work.

I'd definitely go in to Superchips and have a chat, but probably best to do it calmly, with the RR results in hand. Think you got the remapped and stock printouts so you can show to compare.

TBH I was quite surprised you didn't do too well.

[JC]

All Marques Jokes aside it was gutting to see yours do so badly. was good of them to let you return to standard and re-run.

I would be at their door first thing Monday - you done a fair few miles with this kit fitted and the car is far from perfect.

Good luck.

[topher]

No point going in angry. It could be a fault with the map, or it could be a fault with your car. Give them a chance to rectify it, if they can't then get a refund and move on to the next tuner.

[182_blue]

just go in with the facts and see what they do, if its not a good result you get post it up on here, they wont do themselves any favours, ps are you sure its the map ?, or could it be something else that only shows up when more boost etc is used ?

[NewGolf]

I agree with all the above. Go in calm, fair but firm. Are you sure you are not having any DV issues as yours is remapped?

[SteveP]

Hi Terry,

Good to meet you today 

I think if you are able to get to see them in person then thats probably not a bad idea, but as NewGolf said with a calm and firm manner.

Hope you get it sorted.

Steve

[telboy]

I agree with all the above. Go in calm, fair but firm. Are you sure you are not having any DV issues as yours is remapped?

I thought that although the guys at JKM seem to think this isn't the case as once back to stock the graph is pretty much bang on the money and they were quite sure it would show up even on standard if the DV had gone???

If it is the DV then hopefully that would be a quick fix, I'm due in Superchips first thing and booked in at JKM for Weds am just in case!!

Other than a rolling orad, is there any obvious signs that a DV has gone, noises etc???

[WhiteGTI]

Definitely calm and firm.

Could just have been a glitch in the map they gave you.

This is what I'd do - Tell them about your issues/why you are unhappy (rightfully so), and then get them to reload the map on, and for them to arrange for a rolling road to be done (at their expense) to prove to you that their promise of achieving around the 280-305hp mark is being achieve.  

Although I didnt speak to you today, it was good to put a face to a name!

[telboy]

Hi Terry,

Good to meet you today 

I think if you are able to get to see them in person then thats probably not a bad idea, but as NewGolf said with a calm and firm manner.

Hope you get it sorted.

Steve

Steve

Great to catch up with you too mate, although not sure it was a good idea showing me your RNS 510 as I want one now,....