Bit of back ground first. Broght my GTI late Feb 08, 55 plate so still has some warranty left. When i viewd the car for the first time i noticed a few 'blemishes' around the car on the paint work and also some scuffs and corrosion on the wheels. It was agreed that the wheels would be refurbished and the paint work sorted. When i collected the car it was dark but i did give it a good once over and everything looked 100%. Couple of days later when i was cleaning the car i noticed that the wheels had not been refurbished but repaired where the curbing was, the corrosion was still there (around the bolt hole's). I then noticed that 1 wheel had not been repaired around a 2mm part that the laquer was shot. I was straight on the phone and the woman was appologetic and said that the MD lived close by and would drop in a sort the wheel out. Due to my father-in-law passing away over easter i had not bothered chasing.
Im going to call them to say im not happy etc. Now, what i would realy like is a full set of replacements, preferably the Detroits as they will last much longer. As the car is coming upto 3 year old in November, how much chance do you think i have of them giving me the service i think i deserve? Also, how 'mardy' should i get?
