Rust on tailgate, only 9 weeks old!

[kenny.s]

Since the weather was nice i decided to give the car a wash this afternoon. All going well until i started drying it and i found some rust spots coming through under the rear window 
Pictures arent great i'm afraid as the camera didnt know where to focus, kept going for the reflection onf my neighbours car.

This is on the drivers side




This is on the passenger side,


As you can imagine i'm not a happy bunny. I've not been in touch with the dealer yet but i'm not going to settle for having it rubbed down and re-painted, not on a brand new car, ill be asking for a new tailgate. Still doesnt feel right though, fair enough if i crashed the car or damaged it in some way but why should i have to have bits of the car replaced and repainted due to what is clearly a manufacturing defect? ie they cant say it's been caused by a stone chip, not in there. It doesnt show very well in the pictures but the paint looks very thin in there.

Kenny

[R32UK]

Must be one of those South African ones!!

[kenny.s]

Nope, came from a VW main dealer, so unless they're at it and buying imports to sell as UK cars?

[john_o]

man , I feel for you 

tbh from the pics it looks like a repair may have been done already.
Im suprised even if it was defect that i would rust in that short a time.
tread carefully

good luck in getting it sorted

JohnO

[kenny.s]

Who knows mate, i got the car with 6 miles on it and it actually arrived several weeks early so i wouldnt have thought there was much oportunity for it to be damaged and subseqently repaired but thats not to say it didnt happen.
You can probably see from the pic that there's a small bit of something poking through the paint, not sure what it is but this has almost certainly given the moisture and salt a way in.

[08micsta]

I would be extremely P.O if that was my car.

I vote replacement car 

[kenny.s]

I honestly dont know what to say or do, feeling a bit pi$$ed off about the whole situation. My initial thoughts are that they (dealer) are going to try and say it's only a tiny bit of rust, we'll get that fixed. But the fact of the matter is a 9 week old car shouldnt have any rust, not on body panels anyway. Just now i dont think i've got much chance of a replacement car but that would be the best solution to this imho.

[Makaveli]

I would have that car sitting in the dealers yard just now and I would be demanding a new car off them. 

No way would I accept a car that is brand new and had rust on it after only 9 weeks.  What happens if they do fix the tailgate and then it rusts somewhere else?  Are they going to repair the car panel by panel?

This is more than unacceptable and if I were you I would get this sorted to your level of satisfaction asap.

[DaveN]

I thought the Golf was warrantied for rust, I would bring the car back and rant. Its hardly out of the box and it has rust spots, rust tends to be progressive so even if the surface spots were treated there may be underlieing corrosion.
I would give the dealer ONE chance then contact VW directly.

Are you sure that is a rust spot in the first picture because it looks more like a blob of molten metal. Not to start a panic but its like blob from a body repair with a stud welder http://www.diynetwork.com/diy/ab_auto_body_work/article/0,2021,DIY_13675_2276673,00.html

Best of luck with the dealer.

Dave N

[topher]

Could you pop the trim off the inside of the tailgate and see if there's been some repair work done to the metal? That shouldn't happen.