Dealer has just ragged my car!

[Simonet]

The Manager from the Dealer phoned me yesterday and to be honest was very good. He listened and agreed and said that he would be "having words" with the technician as this was NOT acceptable. I've left that bit with him, maybe he will sort, maybe he'll just give a slap on the wrist....

He offered me a full tank of fuel but I suggested Long life oil and a filter (he did offer to do the work too) but I said I will do the oil change as I didn't trust them!

I won't be leaving the car with them again   

[Teutonic_Tamer]

The Manager from the Dealer phoned me yesterday and to be honest was very good. He listened and agreed and said that he would be "having words" with the technician as this was NOT acceptable. I've left that bit with him, maybe he will sort, maybe he'll just give a slap on the wrist....

Oh, a bit of a result, but you won't really know until you get your car back.

He offered me a full tank of fuel but I suggested Long life oil and a filter (he did offer to do the work too) but I said I will do the oil change as I didn't trust them!

I won't be leaving the car with them again   

Make sure the oil is 504.00 spec, because I've no doubt they'll try to farm you off with 502.00 oil.

[Simonet]

Cars already back TT, they haven't had it since!
I've also made sure it IS the 504 stuff, although the service department did say (surely you don't want 5-40w) oh dear....

SO I said, NO its the longlife stuff which is to the 504 standard

We'll see when I go pick up the oil!