they contacted me.HIC use them as soliciters for any vehicle damage issues and personal claims. Tbh, theyve been very professional and dealt with everything with speed. No letters from speed medical. they used their approved 'indipendant' medical expert. even got petrol money there and back refunded! i was completely truthfull with the claim, with moderate 4/10 pain for a week after, then pain when only driving for long distances for a month after. I think Michael W Halsall did a god job.