Author Topic: Is Stealer pulling a fast one.  (Read 4049 times)

Offline Teutonic_Tamer

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Re: Is Stealer pulling a fast one.
« Reply #10 on: 06 June 2007, 18:24 »
Dealer says the S + M for 3 Years includes:

S&M eh ???  :wink:  :wink:

Service V1 £252

Another blatant rip-off.  Serivice 1, 3, 5, etc on T&D regime is just an oil and filter change.  That's it.  On my S4, at Audi prices, without haggling, the equivalent service was £189.  My local VW stealer will do service one on my GTI for £160.

Service V2 £342

Does that include the "additional" work too?

Brake Fluid £58

Reasonable price.

Air Con £94

Not needed - pure anb blatant rip-off.

First MOT £54

A bit different to Hurdy's quote, particularly as MoTs are fixed price, and set by the government!

VW assist year 2 & 3 £180

Bearing in mind just how shyte VW assist are, you could get much better value and service by going direct to AA/RAC/GreenFlag etc.



What about tyres???
Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo


Offline Teutonic_Tamer

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Re: Is Stealer pulling a fast one.
« Reply #11 on: 06 June 2007, 18:28 »
I never got offered all this - Id have probably done it with tyres. Do you have a limit on how many tyres you can have?

Think yourself lucky.

I think it is two tyres per 10k miles, though I stand to be corrected on this.

These maintenance plans really are a rip off, and utterley pointless, IMHO
Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo


Offline skylark

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Re: Is Stealer pulling a fast one.
« Reply #12 on: 06 June 2007, 19:15 »
Rang VW this mourning and they said there is no limit on the amount of tyres you can have.

Current tyres are Conti's.

What I can't understand is why I'm being quoted £35 a month for S & M & T, when other people are paying £26.

Offline Teutonic_Tamer

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Re: Is Stealer pulling a fast one.
« Reply #13 on: 07 June 2007, 11:56 »
Rang VW this mourning and they said there is no limit on the amount of tyres you can have.

Firstly, did they give you that in writing?  Secondly, did they provide you with their "small print" get-out clauses?

Current tyres are Conti's.

Then you are stuck with less than  perfect boots for your GTI.  :tongue:

What I can't understand is why I'm being quoted £35 a month for S & M & T, when other people are paying £26.

Hint: R I P - O F F

Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo


Offline wantmygti

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Re: Is Stealer pulling a fast one.
« Reply #14 on: 07 June 2007, 13:17 »
Sean, I think that the policy is not a rip off and aids both budgeting and protecting from VW price rises. I also think that maybe you need to bear in mind that the majority of us can't buy oil from contacts at hugely reduced prices. I totted up the current prices of the included elements vs the cost of the policy for 3 years and it was near enough spot on. And it would pay for any any wear and tear items that wear out which is hard to quantify.

Also, the air con service is now part of the recommended maintenance program of the golf. Obviously you don't have to have it done, but i wouldn't fancy your chances of an air con based warranty claim should it fail after you declined the service.

That said, I wouldn't take the tyre option as it does not cover punctures and you can't choose your tyres. Plus you have to rely on VWs definition of fair wear. I therefore rate the service and maintenance option only.
2017 GTi Clubsport arrived June 2017
2007 Shadow Blue GTi, sold on after 10 years ownership

Offline 2007GTI

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Re: Is Stealer pulling a fast one.
« Reply #15 on: 07 June 2007, 13:51 »
on my Mk4 a stealer charged £165 to test and then recharge the air con, which is a blantent rip off, as I found another place that will do it for £60 and its not rocket science if you know what you are doing.
2014 Mk7 GTI DSG 5dr in Carbon Grey, 18s, leather

Gone but not forgotten '07 Mk5 GTI DSG (2006 to 2014)

Offline Teutonic_Tamer

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Re: Is Stealer pulling a fast one.
« Reply #16 on: 07 June 2007, 14:58 »
Sean, I think that the policy is not a rip off and aids both budgeting and protecting from VW price rises. I also think that maybe you need to bear in mind that the majority of us can't buy oil from contacts at hugely reduced prices. I totted up the current prices of the included elements vs the cost of the policy for 3 years and it was near enough spot on. And it would pay for any any wear and tear items that wear out which is hard to quantify.

I have to strongly disagree.

Firstly, I never bought my cost price oil into the equation.  All of my dealer quotes were based on them supplying all parts and lubes.  OK, in some instances, I did manage to haggle down the price - but I think that is an accepted practice anyway - particularly as servicing need not be carried out at a franchised main dealer.  Indeed, get a servicing quote from any nearby independent garage, such as a Bosch specialist, then take that to your local VW/Audi main stealer, and they will usually match the price.

Regarding the oil - OK, many of you know I get mine at trade prices.  However, places like GSF, some web traders, and even the official parts counter at your local stealership will be able to offer some kind of discount compared to the full retail price as charged on the servicing invoice.

Also, the air con service is now part of the recommended maintenance program of the golf.

Are you sure?  In my 2007 model year VW servicing book, and in my 2007 model year Audi servicing book - neither schedule even states air conditioning (other than the usual routine of checking hoses and other components for leaks).  I say again, routine air conditioning servicing is a con, and is not required.

The only time air con should need attention; if it was never properly factory filled (then that is a warranty, and not maintenance issue), if it was damaged by collision, if it had seized up through lack of use - and the most common cause - useless tw@ts like KwikFit doing air con services without replenishing the PAG lubricant.

Look at another way.  Car air conditioning works exactly the same as a domestic refrigerator - when was the last time you had that re-gassed or serviced?

Obviously you don't have to have it done, but i wouldn't fancy your chances of an air con based warranty claim should it fail after you declined the service.

And how many car air-con systems do you know that have required warranty work?  If air-con systems do need work, then it is usually around the 7-10 year timescale - and they arn't mileage dependent either.

That said, I wouldn't take the tyre option as it does not cover punctures and you can't choose your tyres. Plus you have to rely on VWs definition of fair wear. I therefore rate the service and maintenance option only.

ETTO

IMHO, you'd be better off putting your £30 into a savings account every month, and getting the interest for yourself.  At the end of the day, these maintenance plans are simply just another way of making even more money from customers - if they wer'nt making money from them, they wouldn't be offering them in the first place.
Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo


Offline Teutonic_Tamer

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Re: Is Stealer pulling a fast one.
« Reply #17 on: 07 June 2007, 15:02 »
on my Mk4 a stealer charged £165 to test and then recharge the air con, which is a blantent rip off, as I found another place that will do it for £60 and its not rocket science if you know what you are doing.

Exactly.  Many of the mobile ones will actually come to you too <obviously, before anyone pipes up!>, and they are all around the £60 mark.

The important thing though, is that this should be done on an "as required" basis, rather than every 2 years, weather it needs it or not!
Sean - Independent Automotive Engineering Technician (ret'd)
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'06/7 Golf Mk5 GTI 5dr (BWA) DSG, colour coded,

I feel like a homo