its disgusting! put no reserve then moan when its not enough! Same thing happened to my mate, and he took it to a small claims court, and got the car plus £3k compensation. The guy didnt have a leg to stand on, mak sure you print out as much info as you can, e.g. wining and payment info.
The company my mate used were 100% free, they claim ALL of their costs from the other company, win or lose as they told him he was in a similar situation to that of being a 3rd party in a car crash.
