Goddamn. Rear Ended And Insurance Company Mention 'Total Loss' To Me. [UPDATE 2]

[Hypermonkey]

I had soooo many probs with Norwich...fine when they want to get your money, the chap on the phone in wherever it was in the uk set it up no worries. As soon as I had a change to the policy, got re-directed to India where the person on the line didn't have a clue what to do, as did his supervisor...totally w*nk service

I'm with Adrian Flux on thier Beetle scheme, but have had quotes on the MK3 which is £84/year less than the Bug, and £600 less than HIC quoted as I need it for class 1 business use...well worth a try, I've had my Scooby and Fiat Coope through them as well...great service


ps...glad you got the Golf sorted 

[[han]]

i think there i a clause in your policy where you can end early, but you don't get a yrs NCB and you may have to pay part of the fee remaining! depends on what the clause says! There is a way round it!

[Bazzer]

Oh feck me mate NU are bast4rds to get any kind of message across to. I did it like this:

Call the number, wait for the person to answer... Say "Can you put me through to your supervisor please?". When they ask why, say "Can you put me through to your supervisor please?". Repeat as many times as necessary. Eventually, you'll get through to a supervisor, then say "I need to speak to someone who's first language is English please". Again, you may have to repeat yourself a few times.

It's not that I don't like dealing with people who don't speak English as their first language, but I believe that to fully understand your predicament you have to converse with someone in the same country as you are. Good luck!

[Dizzie]

new rear bumpers from GSF are like £50!

I'm sure you could pickup a 2nd hand good condition one from ebay or the forums. I'd be tempted to just swap over the bumper and leave the rest until you can afford to get it done. it could be tapped out from inside the boot and then a skim of filler to smooth it down. easy.