Need some help fellas! ugent before calling dealer....

[Matt555]

Can you please check your motors out for this grease lads...  It's on the drivers side, and you'll work the rest out from the pic....

It's confusing me as it looks like it's a manufacturing fault or it's meant to be there?!?!?! 

See what you think..........

 




Cheers
matty 

[Sporran]

certainly dont have that on mine mate

Seems a bit odd, like its been opended into something.

Ask you stealer

[illyun]

Nor on mine - I insisted on checking mine as soon as it came off the transporter... sometimes they get damaged in transit and the dealers 'fix' them ... point is that they may try and put the blame on you.

[M Man]

Not on mine dude! 

[Matt555]

Thanks fellas.....

My thinking is that it happened when the car was built.  I work for a certain motor manufacturer myself and have seen these things happen, but the cars never leave the plant without getting sorted first....  the way the paint looks just makes me think it happened before spraying....  I'm just confused as to why it's got all the way to me before being picked up!!!!  I can't see how that was missed....  the dealer should be calling me back asap, i'd rather not have a new door, but if need be then it'll have to happen...........

Matty

[The Doc]

  FFS - Not on mine - sorry - 

[VWmaindealer]

That aint normal mate.

 When all VW's leave the plants they have a polystyrene block stuck to that part of the door to prevent chips when opening doors close to other cars. I have unfortunately seen this damage several times. It's caused by a door being swung open onto something so it bends the door edge but doesn't damage the paint because of the polystyrene. Very poor of your dealer not to spot it. Good news is it's an easy fix. You won't want to watch them do it though. Pair of pliers with rubber wrapped over the blade and bend back the other way. You can do it yourself but sod it!, get you dealer to sort it, they bent it!

Vwmd

[Matt555]

Hey thanks fella, that makes sense and the motor is already back at the dealers and hopefully fixed today or first thing tomorrow morning...   

I've also noticed that the Supagard security number didn't take on the rear screen so they'll order another cut-out and re-do it....

It's only when you have a problem that you find out how good your dealer is and so far I'm really impressed with mine, it makes a refreshing change 

[Matt555]

Sorted and you'd never know it was there 

The dealer was sound and no bother at all..

[rega3]

Good stuff, glad to see they sorted it out but would have thought it should have been spotted on the PDI.