^^ well spotted Gibby it turns out that there was a policy in place for her, but at the time of the incident i wasnt aware of this. The guy she was with owned the car but she was driving, and on the insurance certificate that i looked at to get his details her name wasnt on the certificate it was someone elses down as a named driver. But it must of been an old certificate. Unless she just forgot her name, she was a pissed up smack head to be fair to her so it wouldnt surprise me!!
I am waiting for them to call me back with an update but i think i will give it another half our and see if the guy i need to speak to is back in the office