Author Topic: Handing a car back  (Read 16383 times)

Offline Wrex22

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Re: Handing a car back
« Reply #30 on: 18 August 2021, 00:33 »
Just had a call from the dealer - he has submitted info to VWUK to see if they would support him financially in me returning the car. VWUK may or may not accept this - if they do then they would approach VWFS to ask for additional help - maybe 50/50 to cover the negative. Here is the problem, VWFS have already offered me 20% discount per month on my PCP - so they will likely say no.

Also, the dealer have no cars in stock to put me into and none due to arrive in the foreseeable.

Is the 20% for a set duration. They offered me the same, but for 6 months.

Offline bjbanny

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Re: Handing a car back
« Reply #31 on: 18 August 2021, 09:57 »
With the amount of issues you have, some of which fairly serious. I'd say you could reject the car as not being of satisfactory quality for a new car. A new car should be fully working with no issues.

If you're not happy, you're not happy no matter how arbitrary others may see the issues, and if you wanted these issues you'd have bought an older car outright.
to be honest I think a lot of customers should be rejecting a faulty new car to show frustration.
I have not driven my GTI for 2 weeks simply because I can’t stand the little problem anymore when I am in a rush to work at 5am for now.
my trip to work is 8 miles but within these 8 miles most time I am busy trying to set the Time which reset itself often, resetting speed limit warning which reset to default or trying to connect my iPhone CarPlay not producing sound or trying to resolve blank screen issue even though music is playing while there is constant rattle from door if I accelerate over 50kph.

my car is now booked in for the second time for Monday 23.08. I have told the dealer that I would leave my car for 3 days so they can test the issue thoroughly.

I have the latest software 1803 but with worst issue than the previous 1788
ordered on 30/09/2020 
GTI, Pure White, Business Premium Pack, Fog light, Tinted side & rear windows,   "Richmond" alloy wheels 18, Belmont winter wheels,  IQ.LIGHT  LED Metrix, pick up Autostadt Wolfsburg.

Offline wizzywig27

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Re: Handing a car back
« Reply #32 on: 18 August 2021, 11:37 »
Just had a call from the dealer - he has submitted info to VWUK to see if they would support him financially in me returning the car. VWUK may or may not accept this - if they do then they would approach VWFS to ask for additional help - maybe 50/50 to cover the negative. Here is the problem, VWFS have already offered me 20% discount per month on my PCP - so they will likely say no.

Also, the dealer have no cars in stock to put me into and none due to arrive in the foreseeable.

Is the 20% for a set duration. They offered me the same, but for 6 months.

Same mate, 6 months

Offline wizzywig27

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Re: Handing a car back
« Reply #33 on: 18 August 2021, 11:38 »
I'd go BMW 1/2/3 Series or Mini JCW (If you can handle the bullying), BMW being the only real alternative brand. I've heard many questionable quality things from Mercedes and their A-Classes.

The 128ti have good deals on at the minute, so just buy a £1k run about and drive it for a year.

Am I right in saying that BMW’s don’t do automatic gearboxes? Dealbreaker for me

Offline king monkey

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Re: Handing a car back
« Reply #34 on: 18 August 2021, 11:47 »
I’m sure the 128ti is auto only and you can’t spec adaptive dampers which is odd.
Current: Clubsport45, white, DCC.

Past: Mk5 gti blue graphite, mk6 gti carbon grey, mk6 gti edition 35 candy white, Mk7 pp gti tornado red, 2016 Audi S3 sportback, 2019 7.5 Golf R.

Offline wizzywig27

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Re: Handing a car back
« Reply #35 on: 18 August 2021, 11:48 »
I’m sure the 128ti is auto only and you can’t spec adaptive dampers which is odd.

Looking at the 118m sport

Offline king monkey

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Re: Handing a car back
« Reply #36 on: 18 August 2021, 11:53 »
I’m sure the 128ti is auto only and you can’t spec adaptive dampers which is odd.

Looking at the 118m sport

Ah!  :grin:
Current: Clubsport45, white, DCC.

Past: Mk5 gti blue graphite, mk6 gti carbon grey, mk6 gti edition 35 candy white, Mk7 pp gti tornado red, 2016 Audi S3 sportback, 2019 7.5 Golf R.

Offline wizzywig27

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Re: Handing a car back
« Reply #37 on: 18 August 2021, 12:09 »
I’m sure the 128ti is auto only and you can’t spec adaptive dampers which is odd.

Looking at the 118m sport

Ah!  :grin:

The BMW website is the most clumbersome website I have used when speccing a car. I can’t even find the 128. Is it released yet?

Offline GTD1414

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Re: Handing a car back
« Reply #38 on: 18 August 2021, 14:20 »
I’m sure the 128ti is auto only and you can’t spec adaptive dampers which is odd.

Looking at the 118m sport

Ah!  :grin:

The BMW website is the most clumbersome website I have used when speccing a car. I can’t even find the 128. Is it released yet?

I think the 128Ti & M135i have been removed for some reason, I was looking for the 128 before too  :grin:

Offline fredgroves

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Re: Handing a car back
« Reply #39 on: 18 August 2021, 22:30 »
BMW have massive delays with component problems too... Wouldn't surprise me to see them pull some models...

If you are considering a 128ti I totally recommend that you drive one first... I hated the seats and the hard ride so much. Really spoilt an otherwise really good car. The 135i is better, but that eats tyres...
Current: Mk8 GTI DSG, Adelaides, DCC, HUD, HK, Winter Pack, Rear Camera.. Aka "HMS Weasel"

Gone: 2017 Mk7.5 GTD,manual, NavPro
Gone: 2014 Mk7 GTD, manual, NavPro, DCC