Clubsport order thread

[BanksyGTI]

Cancelled my order. Not due to the lead time but due to the attitude of Arnold Clark and VW. I’ve been a VW owner my whole life and the way I’ve been treated since i ordered this car has been abysmal. Put me off VW for life.

You do realise that Arnold Clark is a separate franchise and has an appalling reputation within UK car sales? Not entirely sure what you expected, or why it’s VW’s fault?!

[WelshGolf]

well my estimated week changed to week 19 2 weeks ago and has already changed to week 23 today. 18 months for a golf.

Didn't you order back in Jan '21 WelshGolf?

Yes. Jan/Feb.

[JRR1988]

Cancelled my order. Not due to the lead time but due to the attitude of Arnold Clark and VW. I’ve been a VW owner my whole life and the way I’ve been treated since i ordered this car has been abysmal. Put me off VW for life.

You do realise that Arnold Clark is a separate franchise and has an appalling reputation within UK car sales? Not entirely sure what you expected, or why it’s VW’s fault?!

Yeah I realise that, I used to work for them. They’re representing VW in a lot of the U.K. so maybe VW need to make a change.

[Korszun]

well my estimated week changed to week 19 2 weeks ago and has already changed to week 23 today. 18 months for a golf.

Didn't you order back in Jan '21 WelshGolf?

Yes. Jan/Feb.

That's absolutely awful.  No thoughts on cancelling?

[WelshGolf]

well my estimated week changed to week 19 2 weeks ago and has already changed to week 23 today. 18 months for a golf.

Didn't you order back in Jan '21 WelshGolf?

Yes. Jan/Feb.

That's absolutely awful.  No thoughts on cancelling?

It has crossed my mind however I wouldn't be better off anywhere else. At the moment no one can come close to the deal I have on the CS as no one is offering discounts. My deal was done pre all this crap, so that kind of deal doesn't exist at the moment and probably won't for a while.

[clarky92]

Just thought I’d update the thread for any new people stopping by

Spent some time in various VW dealerships this weekend. All told me a performance golf ordered now is 18+ months for delivery

[clarky92]

That’s insane.. my car is 4 years old next month with 60k miles. If I order a car now, I might get it in autumn 2023…

How do they account for p/x values so far in advance ?

They are essentially guessing what the used market will do and they are no longer guaranteeing values when you work out your px and finance quote, so anything could happen. I spoke at length to a few sales managers and they really don’t see this situation improving till the very end of 2022. Even a bog standard golf is a 1 year wait if ordered now

I went to Ford aswell. They are only building Puma’s right now and a bog standard focus is likely to be 1 year

I sold my GTI yesterday to a main dealer who matched WBAC. 3 years old and I got 1.5k less than what I paid for it - the vw dealer was just desperate for the stock. They aren’t allowed to sell the demo cars and they sold most of the showroom stock

[fredgroves]

TBH Ford weren't much better than VW in the first place.

Before I bought my Mk8 I got some quotes on a Focus ST.... it was 6 months plus and the discounts were really low even through DTD or CarWow. That was pre-covid too!

[Korszun]

The situation seems to be getting worse, not better.  I walked past my local VW dealer the other evening and they had only one (used) car inside the showroom!

[WelshGolf]

Not that I feel complaining will get me anywhere, but has anyone tried to raise this further than customer services? Currently customer services are doing a copy paste answer to do with global supply issues and refuse to answer any specific questions.

Is there anyone anyone beyond customer services that could answer more specific questions. An email address for a real person?