Author Topic: Service question  (Read 10736 times)

Offline monkeyhanger

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Re: Service question
« Reply #30 on: 09 May 2020, 10:37 »
it's an interesting discussion. IMHO-

There is a difference between "acceptable" and "optimal" maintenance, and though the engineering may have improved, the principles are very much the same- oil goes bad over time and becomes less effective.

I doubt there will be anyone intending to keep their car long term ( say more than 5 or 6 years) who will have opted for long life servicing.

Everything has improved, hence the increased interval. Better oil, purer fuel, tighter manufacturing tolerances, but we do need to remember that long life intervals are meant for people doing longer journeys that have less wear per mile driven.

There's definitely a throwaway attitude these days for cars, many people who get them new really don't give a toss about longevity, as long as the cars work for 3 years.

I'm looking to.keep our 2018 and 2019.Polo GTI+ for a long while, but for me, changing the oil more than once a year or 10k miles is overkill with respect to the modern advances previously mentioned.
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Offline Mark V GTD

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Re: Service question
« Reply #31 on: 15 May 2020, 08:57 »
Wonder how K M Powell got on talking with the dealer about this - he should have already had his first service carried out earlier this year. Hopefully they will fess up to their mistake and honour the plan.

Offline dubber36

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Re: Service question
« Reply #32 on: 15 May 2020, 10:41 »
How many of you that carry out very regular oil changes will still have your car after 3 years and see any potential benefit?
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Offline Yusee

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Re: Service question
« Reply #33 on: 15 May 2020, 11:20 »
How many of you that carry out very regular oil changes will still have your car after 3 years and see any potential benefit?

You will never know one way or they other, but that's no argument not to maintain it well.

In this respect, car maintenance is rather like "detailing"/washing. We all have our views on what is necessary!

Some of the car detailing you see talked about is madness.
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Offline monkeyhanger

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Re: Service question
« Reply #34 on: 15 May 2020, 12:15 »
Latest dealership piss-take is service upgrades. Someone on the Polo forum about to get their first service via the prepaid service plan has been offered an oil "upgrade" to Castrol Edge Professional 0W-20 oil for £29.99.  :shocked:
Whey ya bugger! It's finally arrived after an 8 month wait....
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Offline barrym381

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Re: Service question
« Reply #35 on: 15 May 2020, 13:19 »
Latest dealership piss-take is service upgrades. Someone on the Polo forum about to get their first service via the prepaid service plan has been offered an oil "upgrade" to Castrol Edge Professional 0W-20 oil for £29.99.  :shocked:
They need to claw back some of the billions lost through all this  :sick:

Offline kmpowell

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Re: Service question
« Reply #36 on: 15 May 2020, 16:24 »
Wonder how K M Powell got on talking with the dealer about this - he should have already had his first service carried out earlier this year. Hopefully they will fess up to their mistake and honour the plan.
The car isn't due it's first service for another 6000-7000 miles, so I won't know until then. :)
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Offline veesix

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Re: Service question
« Reply #37 on: 16 May 2020, 13:07 »
I think the most important thing would be to check the oil level and make sure it is topped up until you can get it to a dealer for the service.

I have been on long life service intervals before and I noticed that I always needed to top up the oil a couple months before it was due. When I used to service cars annually or every 10k I never had any additional oil use.

Offline Mark V GTD

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Re: Service question
« Reply #38 on: 17 May 2020, 21:07 »
The car isn't due it's first service for another 6000-7000 miles, so I won't know until then. :)
The point of all the comments that have been made is that it should be serviced on its first birthday if on a service plan unless the dealer has 100% confirmed that he will honour the service plan outside the VW t's & c's (ie: on variable service regime).

Offline monkeyhanger

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Re: Service question
« Reply #39 on: 17 May 2020, 21:54 »
The car isn't due it's first service for another 6000-7000 miles, so I won't know until then. :)
The point of all the comments that have been made is that it should be serviced on its first birthday if on a service plan unless the dealer has 100% confirmed that he will honour the service plan outside the VW t's & c's (ie: on variable service regime).

Exactly. If you want your service regime to change to fixed interval (1 year/10000 miles) as per the service plan terms, you need to bring it in at 1 year/10000 miles (+/- 1 month and 1000 miles). If you've gone over 13 months/11k miles before the start of the lockdown (and VWs allowed leeway due to the lockdown), you may not be eligible for the service pack you have.

However, they should do the decent thing if that happens and at least give you 1 major service when your variable interval oil change is due. Whether they'll get paid by VW for not quite following the rules will probably determine whether they will. No-one works for nowt, not even VW dealers.
Whey ya bugger! It's finally arrived after an 8 month wait....
MK7 R 5 door, manual, Lapiz Blue, Prets.