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Author Topic: Dealer service or not?  (Read 4631 times)

Offline AudiA8Quattro

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Dealer service or not?
« on: 01 March 2020, 13:08 »
2019 R due it’s first oil change. How much value would I lose if I used an independent instead of the main dealer?
I live just down the road from The Phirm, who are a very well known specialist.
I’m not that keen on the dealer, but don’t want to lose lots of value on the car.
Experiences, please!
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Offline RM

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Re: Dealer service or not?
« Reply #1 on: 01 March 2020, 14:20 »
How long are you planning on keeping it for? If you’re going to trade it in within the next few years, a dealer stamp is worth having.

IMO, once over 5 years old and we’ll out of warranty it doesn’t really matter. It might make it easier to sell to some people who value the dealer stamps, whereas a history of being serviced at quality indi’s is more appealing to others.
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Offline Phil245

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Re: Dealer service or not?
« Reply #2 on: 01 March 2020, 16:05 »
I think that VW are still doing the service plan offer for £296 (for under 1 year old if that applies?).  Why not buy that and get the first two services at sensible money and keeps the warranty issues simple....?
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Offline Watts

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Re: Dealer service or not?
« Reply #3 on: 01 March 2020, 17:17 »
Quote from: Phil245 on 01 March 2020, 16:05
I think that VW are still doing the service plan offer for £296 (for under 1 year old if that applies?).  Why not buy that and get the first two services at sensible money and keeps the warranty issues simple....?

I've just bought that plan for my TCR, £16.44pm for 18 months, good value. As for the OP's quandary, I would generally prefer to go to a trusted indie where possible but whilst newish I'm reluctantly sticking to the main dealer so should anything go wrong, I don't want them to have any excuse to try to wriggle out of their responsibilities.
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Offline AudiA8Quattro

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Re: Dealer service or not?
« Reply #4 on: 01 March 2020, 20:24 »
No idea how long I’ll keep the car, might trade it in summer time for an RS6, that’s way I roll these days  :grin:
It’s not about money, as in paying main dealer service prices. It’s just I don’t trust them that much!
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Offline Jim_mk7.5

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Re: Dealer service or not?
« Reply #5 on: 01 March 2020, 20:38 »
Quote from: AudiA8Quattro on 01 March 2020, 20:24
No idea how long I’ll keep the car, might trade it in summer time for an RS6, that’s way I roll these days  :grin:
It’s not about money, as in paying main dealer service prices. It’s just I don’t trust them that much!

Back to an Audi so soon, bored with having to use indicators?!  :grin:
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Offline AudiA8Quattro

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Re: Dealer service or not?
« Reply #6 on: 01 March 2020, 21:25 »
Quote from: Jim_mk7.5 on 01 March 2020, 20:38
Quote from: AudiA8Quattro on 01 March 2020, 20:24
No idea how long I’ll keep the car, might trade it in summer time for an RS6, that’s way I roll these days  :grin:
It’s not about money, as in paying main dealer service prices. It’s just I don’t trust them that much!

Back to an Audi so soon, bored with having to use indicators?!  :grin:

 :laugh: :laugh: :laugh:

I also own an SQ5, so I can alternate  :grin:
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Offline rajb

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Re: Dealer service or not?
« Reply #7 on: 02 March 2020, 16:55 »
Personally due to age and the fact you are already considering chopping it in this year maybe, it's worth just getting the dealer service. Even if you don't trust them it just looks better.
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Offline 2007GTI

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Re: Dealer service or not?
« Reply #8 on: 02 March 2020, 22:04 »
+1 for that, main dealer service looks miles better on a newer car

Quote from: rajb on 02 March 2020, 16:55
Personally due to age and the fact you are already considering chopping it in this year maybe, it's worth just getting the dealer service. Even if you don't trust them it just looks better.
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Offline jf111

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Re: Dealer service or not?
« Reply #9 on: 02 March 2020, 23:41 »
Quote from: Watts on 01 March 2020, 17:17
Quote from: Phil245 on 01 March 2020, 16:05
I think that VW are still doing the service plan offer for £296 (for under 1 year old if that applies?).  Why not buy that and get the first two services at sensible money and keeps the warranty issues simple....?

I've just bought that plan for my TCR, £16.44pm for 18 months, good value. As for the OP's quandary, I would generally prefer to go to a trusted indie where possible but whilst newish I'm reluctantly sticking to the main dealer so should anything go wrong, I don't want them to have any excuse to try to wriggle out of their responsibilities.

How did you sort out the service plan? I ended up at this page: https://www.volkswagen.co.uk/owners/service-plans/cars-under-1-year-old but can't see a purchase option. Do I need to go into my local stealer to sort it out?
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