Golf digital service history

[gjweston]

Hi everyone,
I wonder if someone can help me I'm in the process of selling my 18 plate Golf R. I was checking the books and realized there is no service book I queried it with the VW dealer I bought it from and they confirmed it's now digital.
Can anyone tell me how I get a print out for a prospective buyer please I can get a really basic history on the phone app. The dealer said you just log on but a Google yields nothing. The VW site doesn't help either.

Thanks in advance

[barrym381]

Ask the dealer to print a copy off 

[Vwjap]

Isn’t it on the my vw app?

[Watts]

Surely you have the receipts from when it's been serviced?

[jv]

Sounds like the OP had received the usual level of dealer nonsense.

Explained here:
https://vindisgroup.com/service/vw/digital-service-schedule

[mcmaddy]

Isn’t it on the my vw app?

All the app says it's been serviced with very limited information.

[AGB]

Hi everyone,
I wonder if someone can help me I'm in the process of selling my 18 plate Golf R. I was checking the books and realized there is no service book I queried it with the VW dealer I bought it from and they confirmed it's now digital.
Can anyone tell me how I get a print out for a prospective buyer please I can get a really basic history on the phone app. The dealer said you just log on but a Google yields nothing. The VW site doesn't help either.

Thanks in advance

Ask the dealer to PDF and email a copy to you. The buyer is also able to request this from any VW dealership as no personal information is attached to the record, it follows the car.

[gjweston]

Hi everyone,
thanks for the replies.

Too be honest the dealer is an absolute nightmare. I called them on the Friday and they told me I had to pop in to get some sort of code. Drove 15 miles to them on Saturday morning to be told no you just logon to site.

I have emailed VW direct, the dealer was utterly useless I bought the car and noticed all the books were missing took me a month to get replacements, they are even on the VW checklist for their used cars.

I will email them and get copies of the servicing, I wont hold my breath.

thanks again

[BobbyT]

I've just had my second service at Bath VW, I received a print out with my bill which showed the first and second service on it. The dealer should be able to print it off for you. 

[gjweston]

Hi,
interesting just got off the phone from VW who didn't help much they don't hold the information. Which goes against the website info.

Spoke to dealer and if I take my V5 in they will print the service history off so that sounds like a result.

Thanks again all