New car dealer mistake

[mcmaddy]

That's no where near good enough an explanation and bordering on contempt for you as the customer. I'd be contacting the dealer principle and asking him if he thinks it's acceptable.

[Gaz W]

They've ordered one more key as they think they've locked the first 2 in the boot.

If they haven't they said they'd give me the new one to get me in the car, pointed out that if they aren't in there then there's 2 keys somewhere that can open and start my car.

Still waiting to find out what they plan to do now if they're not there. It'll take 5-10 days, so I won't be seeing the car for a while yet.

Frustrating, also worrying if they think it's acceptable to just lose some keys then replace them, anyone could have nicked them and walked away with them.

See my above earlier post, once they code the new key to the car any existing keys will no longer work.

[Moots]

I do t think these are replacements I think these are just another set of keys with the same code etc. Will that make any difference?

[Talk-torque]

So, if I was to try really hard, and managed to lock both of my keys in the car, are VW really saying that I would have to wait 5 days for a new key to be sent from Germany, before I could get in?

Have to say, also, that there have been threads on here about how keyless is set up so that it is not easy to lock the keys inside the car. Left in the usual places, like on the boot floor, or on a front seat, it won't lock.

Someone on here had a new R with the same problem, and that turned out OK. Seems a bit daft, though!

[Gaz W]

I do t think these are replacements I think these are just another set of keys with the same code etc. Will that make any difference?

See my above post,

They will have ordered new key/keys to your chassis number. When the new key/keys are coded to the car the old keys will no longer work.

[Pinky1959]

Have you seen your new car or is it hidden away somewhere ?

[Moots]

I do t think these are replacements I think these are just another set of keys with the same code etc. Will that make any difference?

See my above post,

They will have ordered new key/keys to your chassis number. When the new key/keys are coded to the car the old keys will no longer work.

Thanks, explanation appreciated. At least I can be confident that no pikey has robbed the key and they're going to nick it from outside my house!

[Moots]

Have you seen your new car or is it hidden away somewhere ?

It's underneath the sales place in the garage, went and had a look but wasn't paying much attention as I was quite miffed that I couldn't get in and drive it away!

[I wanted a GTi]

I do t think these are replacements I think these are just another set of keys with the same code etc. Will that make any difference?

See my above post,

They will have ordered new key/keys to your chassis number. When the new key/keys are coded to the car the old keys will no longer work.

Thanks, explanation appreciated. At least I can be confident that no pikey has robbed the key and they're going to nick it from outside my house!

Excuse me but that is just downright racist. They would never come and steal your car.





They would pave your driveway first

[Moots]

Keys weren’t in the boot, so looks like either they’ve completely lost them or someone’s nicked them.

I was offered £100 cheque, and autoglym as a sweetener but I’m not comfortable with the potential for someone else to be able to get into my car with the physical key. They could reprogram the key and be gone in minutes.

So I’ve asked for them to replace the locks, really frustrated but I think it’s the right thing to do other wise I’ll constantly be on edge thinking someone is going to nick my new gti.