Missing Fog lights

[Briggsy]

Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).

WWYD?

Oh so you get an extra 250 do you, which dealer was that.

[eatontrifles]

Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).

WWYD?

Oh so you get an extra 250 do you, which dealer was that.

I'm certain that's what they said on the phone, I'm going to speak with them again after the bank holiday weekend so will confirm.

[mon2s]

I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'.  I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs.  All they did was speak to the dealer to try to get them to cut their margin on the car.  No further offer of compensation from VW themselves.

Given that, I've decided to re-order.  I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order.  However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.

[kalimon]

I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'.  I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs.  All they did was speak to the dealer to try to get them to cut their margin on the car.  No further offer of compensation from VW themselves.

Given that, I've decided to re-order.  I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order.  However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.

I would have done the same thing. The car looks very strange without the fogs and would annoy you every time you looked at it.
VW have outdone themselves with this balls up!

[moanjam]

glad I found this thread , picked my white gtd up 2 weeks ago with no front fogs and to be honest love the look without bit more clubsporty  , well happy with the £245 reimbursement and well happy with the car the extra spec inside is a big step up 
how do you post pics on here ? I'll get a couple of mine up its white with Brecias

[Briggsy]

I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'.  I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs.  All they did was speak to the dealer to try to get them to cut their margin on the car.  No further offer of compensation from VW themselves.

Given that, I've decided to re-order.  I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order.  However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.

I would have done the same thing. The car looks very strange without the fogs and would annoy you every time you looked at it.
VW have outdone themselves with this balls up!

Why does it look strange...

Beauty in the eye of the beholder.

[moanjam]

Quiet happy with the no fog look

[karlak]

Mine is a VW personal lease car I am due to get.  No word yet on the missing fogs.

Will be interesting to see if lease has a different outlook on this to "retail".  There will certainly be no option of extra dealer margin.  I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back.  Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial.  They will have a stigma attached to them on resale value imo.


Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.


But each to their own.

[moanjam]

Mine is a VW personal lease car I am due to get.  No word yet on the missing fogs.

Will be interesting to see if lease has a different outlook on this to "retail".  There will certainly be no option of extra dealer margin.  I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back.  Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial.  They will have a stigma attached to them on resale value imo.


Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.


But each to their own.

but being 'Lease' its not your car its the lease company's car so no skin off your nose

But each to there own

[karlak]

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