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Author Topic: Failed Engine MK6 GTI 37K on clock  (Read 5978 times)

Offline Rhyso

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #10 on: 13 August 2015, 08:01 »
Absolutely disgusting !!  :angry: :angry:

Politely inform them that under the Sales Of Goods act you have 6 YEARS!!

Contact your local Trading Standards mate and get them to take it on :afro:
« Last Edit: 13 August 2015, 11:01 by Rhyso »
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Offline candywhite12

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #11 on: 13 August 2015, 10:15 »
Quote from: Rhyso on 13 August 2015, 08:01
Absolutely disgusting !!  :angry: :angry:

Poiliteky inform them that under the Sales Of Goods act you have 6 YEARS!!

Contact your local Trading Standards mate and get them to take it on :afro:


i agree, this is a disgrace.  There must be a customer protection service in the UK, there's one in Cyprus and it takes care of stuff like that most of the times so i'd imagine there'd be something similar in the uk.  hope it all turns out well mate.  more importantly though i hope your health is good now
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Wife's: mk8 TSI 1.4 RL, 5dr atlantic blue, DSG, Norfolk 17", pan s/r, leds
Now: mk7.5 TSI 1.4 RL, 5dr tornado red, DSG, Singapore 17", pan s/r, leds
Before: mk6 GTI 5dr candy white, DSG, Monza Shadow 18", s/r, bi-Xenons, DCC
Even before that: mk5 GT 5dr tornado red, manual, s/r

Offline Rhyso

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #12 on: 13 August 2015, 22:48 »
Case law states that a car should be free from detects for the first 6 years of its life

Equally you need to be dealing only with the supplying dealer. If you have finance on the car then contact your finance company too
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Offline itavaltalainen

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #13 on: 14 August 2015, 12:11 »
Send a well worded, detailed and reasonably polite letter (registered Royal Mail - not email) expressing your disappointment to Paul Willcox, M.D. of VW UK. Would not normally start barking up the top of the tree but think your circumstances justify.

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2019 Seat Leon ST FR DSG 135kW - eclipse orange - 23k miles

Offline Rhyso

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #14 on: 14 August 2015, 14:30 »
Quote from: itavaltalainen on 14 August 2015, 12:11
Send a well worded, detailed and reasonably polite letter (registered Royal Mail - not email) expressing your disappointment to Paul Willcox, M.D. of VW UK. Would not normally start barking up the top of the tree but think your circumstances justify.

I would use that tactic as a last resort. You got to follow the proper channels first  :smiley:

My missus works for Trading Standards and deals with issues like this on a regular basis  :wink:
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Offline itavaltalainen

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #15 on: 14 August 2015, 16:23 »
I'd normally agree but if someone really told him that engine failure can be expected after three years than that shows a serious attitude problem in their customer support and that should be highlighted to someone higher up - dealer or low ranks at VW won't piss in their own tea  :whistle:
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2019 Seat Leon ST FR DSG 135kW - eclipse orange - 23k miles

Offline Gaz-M

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Re: Failed Engine MK6 GTI 37K on clock
« Reply #16 on: 26 August 2015, 14:24 »
Im hearing of this more and more now, i really hope you get it covered by VW. At that mileage 3 VW services is more than enough.

What exactly is the preventative cure for this?What parts are required, are they upgraded and how big a job?
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