Well I had a fairly sh*te day!
I have been trying to get hold of my Sales Executive at the dealer for the last week with no joy, so I rang into the main switchboard and asked if they could transfer me over to him only to be told that he no longer worked for the dealership!!!!
To say I was pi**ed off was an understatement! I had no contact from the dealer to let me know he wasn't working for them anymore and there was no out of office on his VW email account, it hadn't even been deactivated!
I asked them to informed me who would be taking over his role with my order and I was told they would call me back, I had to ring in three times today and each time they told me they would call me back, guess what, I never received that call!
I'm going to call them again in the morning and see if they finally give me some answers, if not I'm driving straight down there to have a massive go about their p*ss poor excuse for customer service!
Rant over
