« Reply #1 on: 14 January 2015, 15:55 »
You're kind of stuck in many ways.
You've got to stay onside with the dealer as they can only do what VW will allow them to if they want to get paid.
VW have a set of procedures they have to stick to and probably follow guidelines straight from Wolfsburg.
So keep it friendly with the dealer if they're doing all they can.
Speak to VW customer services and make a fuss there, they might get a head office techie to come and look at the car as there's clearly a big problem which might actually be quite a simple fix in the end.
Be clear with VWCS that the dealer have been very accommodating but make it very clear that you're not happy with the car and problems therein.
Do VW have a twitter account if you use twitter? There's nowt VW will want more than to stop you posting up negative stuff on there.
If it was me I'd have long lost the will to keep the car but unless you have grounds to reject the thing it's going to cost you an arm and a leg in depreciation at such a young age of car.
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‘23 8R, ‘20 8CS, ‘19 135iX, ‘19 TCR, ‘17 Ed40, ‘17 GTD, ‘15 7R, ‘13 GTI PP, ‘11 GTI, ‘09 GTI, ‘98 Ibiza Cupra, ‘05 GTI, ‘06 Polo GTI, ‘04 GT TDI, ‘05 Fabia vRS, ‘02 GTI T, ‘03 Ibiza TDI 130, ‘01 Leon 180, ‘89 mk2 16v, ‘99 Ibiza TDI, ‘96 VR6, ‘98 Ibiza TDI, ‘92 VR6, ‘88 mk2 8v, ‘92 Polo G40, ‘91 mk2 8v, ‘89 mk2 8v, 205 GTI 1.9, ‘83 mk1 GTI, ‘80 Scirocco GTI, plus some others I’ve forgotten
