Evening guys I have had the dreaded noise on start up for a few months now but recently it has got a lot worse so I have booked the car into Vw west London next week voicing my concerns about the timing chain problem. I was told they rarely see these come in with this problem . They had a technician come out to have a quick look at the car & was told the investigation fee is £144 however they may need another 4 hours labour to investigate it. Is this correct? I was asked where the car was purchased from? I told them it was a private purchase. He is seems to think I will not be offered any goodwill as the car was not brought through VW or does not have a warranty. The car Is a 09 plate with 66k miles with a full VW history so where do i stand with this? Your input would be greatly appreciated. Thanks guys