Gearbox failure

[2014GTi]

I would hand the car back to them, call the finanace company and explain that your situation and demand a GTI temp car until all works have been done properly.
 

[mrzen]

I would hand the car back to them, call the finanace company and explain that your situation and demand a GTI temp car until all works have been done properly.
 

Good plan, but it isn't actually financed so no back up there... I'm repaying myself for it!

[2014GTi]

I would hand the car back to them, call the finanace company and explain that your situation and demand a GTI temp car until all works have been done properly.
 

Good plan, but it isn't actually financed so no back up there... I'm repaying myself for it!

  oops ok you just need to stand your ground and document everything thats happened....

[cheets7]

Except nothing else other than a refund! It's not like it's a light bulb that needed replacing! + the damage the dealers done. Fight your corner and your get what you want!

[2014GTi]

Yeah refund...... should have walked away as soon as you found out it was a 63 plate and not 14. 

[mrzen]

Yeah refund...... should have walked away as soon as you found out it was a 63 plate and not 14. 

I know I know, but after the wait and since I'll be keeping it for some time with a private plate on, I let that one slide... Now I'm not so sure... I will wait to see what the MD has to say.

[monkeyhanger]

Yeah refund...... should have walked away as soon as you found out it was a 63 plate and not 14. 

+1. No way I would have accepted a brand new car that appeared to be 6 months old due to registration unless I was fully aware that I was buying a "pre-registered" car and was compensated handsomely for it (like £2000, not £500). Did you accept their compensation terms when you discovered your car was a 63 plate? The fact you are a cash buyer should make the rejection process so much easier from a financial transaction point of view, but perhaps not from a leverage point of view if they decide to brush you off without a solicitor's letter. You will be more than £500 down on your part-ex price to chop in a very late 63 plate car and not an early 14 plate in the future.

[mrzen]

Yeah refund...... should have walked away as soon as you found out it was a 63 plate and not 14. 

+1. No way I would have accepted a brand new car that appeared to be 6 months old due to registration unless I was fully aware that I was buying a "pre-registered" car and was compensated handsomely for it (like £2000, not £500). Did you accept their compensation terms when you discovered your car was a 63 plate? The fact you are a cash buyer should make the rejection process so much easier from a financial transaction point of view, but perhaps not from a leverage point of view if they decide to brush you off without a solicitor's letter. You will be more than £500 down on your part-ex price to chop in a very late 63 plate car and not an early 14 plate in the future.

Yeah, I know... 

[KyleB]

I was getting angry just reading your complaint letter. Keep us updated, sounds like they've messed you around majorly mate. Did you accept their £500 for the "wrong" date on registration?

[monkeyhanger]

Yeah refund...... should have walked away as soon as you found out it was a 63 plate and not 14. 

+1. No way I would have accepted a brand new car that appeared to be 6 months old due to registration unless I was fully aware that I was buying a "pre-registered" car and was compensated handsomely for it (like £2000, not £500). Did you accept their compensation terms when you discovered your car was a 63 plate? The fact you are a cash buyer should make the rejection process so much easier from a financial transaction point of view, but perhaps not from a leverage point of view if they decide to brush you off without a solicitor's letter. You will be more than £500 down on your part-ex price to chop in a very late 63 plate car and not an early 14 plate in the future.

Yeah, I know... 

Get it rejected and ask for a replacement order to be made, with you allowed to use your old car (when they finally fix it) in the meantime.