So guys, I'm sad to say things did not go well today.
Finance all sorted, sales chap goes to get the keys and move it from the compound out front for me, notices the nav isn't as ordered. Turns out the monkey that turns the order on their CRM into an order on the VW factory system copied down the extras wrong!

I've rejected the vehicle, awaiting confirmation of a new order and being leant a brand new diesel Jetta to tide me over until my replacement car arrives (probably going to be BW22/23 at this rate).
Took a photo of my car sat on the forecourt and they let me have a look over it anyway, got to say it really is gorgeous. I was pleased to sit in it to validate my colour & leather choices, as well as giving the Dynaudio a good listen to.
Good things come to those who wait...
