Picking up two new Golfs tomorrow - Advice

[p3asa]

1.   Check delivery mileage and reset if dealership hasn't already (hold mileage reset button for 30 seconds)

Does that work?

[monkeyhanger]

First thing I thought when reading the headline was to make sure you take another driver in addition to yourself! 

[Mk1Macca]

Ha! No fear, my wife and I are both going together.

Actually, the dealer is picking us up in the morning so we can both drive home together 

[Mark V GTD]

I think you would notice quite quickly if it was the wrong colour 

You would be surprised!  Cars can get delivered in the wrong colour or shade of interior trim. Happened to my ex Father in Law with a French car he bought in grey. After four months he went to buy a touch up stick, told them the colour. Realising it did not quite match, he then brought it back to complain they had sold him the wrong colour of touch up stick. Thats when the investigation began that resulted in their realising they had given him the car in the wrong shade of grey (I think at that time there were two greys (no not 50) not that dissimilar). Oops!

The point is it easy for folks to miss something basic in the excitement of a showroom collection of a new car - be careful out there!

[Mk1Macca]

Well, bad start

Both cars were driven round to the car park to inspect. Windows all fogged up internally.

Valeter was clearly blind. The car, although cleanish, was very much not ready. Sticky marks from stickers, some stickers still on. Life shine product still visible on panels with visible swirl marks. Some scratches to the drivers side sill. Over spray from the scotch guard on the inside over the console and sills..

Very shoddy job.

They're going to re-valet today and I'll try another handover tomorrow.

The 1.6 had a spot on the drivers seat and a light scratch on the drivers door. Both are being sorted while we wait. Headlights were fogged up, but apparently this isn't an issue?

Not the amazing start I was hoping for.

[monkeyhanger]

They're going to re-valet today and I'll try another handover tomorrow.

Not the amazing start I was hoping for.

Hope you didn't have to travel far - perhaps they could give you a freebie by way of apology for your wasted journey?

[KyleB]

My headlights fogged up for the first two weeks so it might be normal on the Golf? Maybe raise it with the garage and say you'll keep an eye on it.

Not a good show by the garage when you've bought 2 cars from them at what must be over £50,000! You'd think they'd be making sure everything is immaculate. My car wasn't perfect (a few light scratches visible in some light and a slight ding in an arch.) The garage offered me a full tank of diesel and another go at valeting it and also paid for my reg transfer. I didn't even push them that hard so you should be able to get something for your inconvenience!

[monkeyhanger]

I was offered a small valeting kit when they left my transport pucks in (and I subsequently found them) and asked for a VW motorsport umbrella instead - I think they got off lightly! Can't complain about the finish on my free Autoglym Lifeshine (for moaning to VW UK that my car was built almost 3 weeks after schedule), the valeter at my dealership was as good as i'd expect.

[monsta]

Macca that's a real shame as it's your first brand new car too.

However, it sounds like your dealer is handling it well and trying to make amends in the best way they can.  If they scotch guarded the interior without leaving it to air it would've caused the windows to fog up I guess? 

If it makes you feel better my headlights get a bit of fog at the bottom, I think it's quite common with Xenons?  Going to stick a couple of sachets of silica gel in to see if it makes a difference.

Hopefully tomorrow goes smoothly!

[Mk1Macca]

Apparently the headlights are vented due to the heat build up from the xenons, which would mean they will fog up from time to time?

Anyhow, went back to the dealership today to collect the GTD. The valeter had had another go, but it still wasn't what I'd class as perfect. No biggy as it's going to Marc at Heavenly Detail for a proper detail and paint protection application hopefully next weekend.

The over spill from the interior protection was still there, but have told them they can sort this when it has to go in to the body shop. Sadly, the scratches on the drivers sill are going to need paint, which is a bit of a pisser for a brand new car. The guy who was there today mentioned it as an area prone to this kind of thing, and with him being a true VW nut,  we looked at the parts list to see what VW had on offer. They do two sill trims, one small, and one big. The bigger is in black and i'm seriously considering it to keep this area in good condition.

They're listed at £120 something fitted, but i'm sure there's a deal to be done if they're having to have the car back to get painted. Anyone got any opinions on these? The car is a very dark colour anyway, so the black trims shouldn't stand out.

Suggested that an iPhone lightening lead for my wives car would go some way to make up for the second attempt at a handover, and he was able to find one from a car yet to PDI'd and gave it to me along with a USB lead - so happy with that

Paperwork signed, I now have the car home and on the driveway. What an amazing car! I'm absolutely in love with it

Here she is, home.



And here's the first mod already done!