Another Timing Chain!!

[Hartside]

Agree with the above post, they need to explain how the chain can possibly slip while under tension (the job of the tensioner assembly if it's working correctly)

[Jimmymature]

The route I went down when having the argument was "so what's the service interval on the tensioner or chain" they'll tell you it's not a service item as it should last the life of the car and BOOM! You have them? It worked for me.

Why not look through the sticky and see if there's a dealer who has shown decent service who is nearby and see what they say.

Good luck!

[Rossc0]

My GTI was out of warranty as well when my tensioner went, but VWCS honoured the full VW service history and agreed to replace it

As above, I'd question the judgement of your engine assessor. Sounds like an excuse to save the garage forking out anything at all

[Jimmgc51]

Just emailed watchdog probably won't go anywhere but stories like this really pi&% me off! It's a joke!

Keep pushing mate they will cave great tactic written previous with the non serviceable item, its actually visually checked at 120,000 but is still meant to be the life of the engine, they haven't got a leg to stand on.

Also didn't you buy this VW approved?

If so then I would ask why the tensioner was NOT replaced before the car was sold due the fact it is a known fault a revised tensioner should of been installed. I got mine done for a good price in the end and it wasn't even in warranty AND I bought private so keep at them..

Good luck, keep us update!

[andygo]

I may be wrong on this, but I thought the tensioner had a ratchet system in place to avoid it retracting when the oil pressure that is used to pump it up drained away , generally overnight.

The fact that the garage was able to demonstrate it being pushed back in sounds as though the ratchet system has failed, hence chain jumping and destrpying your engine. Talk to VW customer services again.

[Rhyso]

Go to Trading Standards

I have said in other threads that NO ONE should be paying any amount of money towards this repair

The whole situation stinks

[mwad gti]

Just emailed watchdog probably won't go anywhere but stories like this really pi&% me off! It's a joke!

Keep pushing mate they will cave great tactic written previous with the non serviceable item, its actually visually checked at 120,000 but is still meant to be the life of the engine, they haven't got a leg to stand on.

Also didn't you buy this VW approved?

If so then I would ask why the tensioner was NOT replaced before the car was sold due the fact it is a known fault a revised tensioner should of been installed. I got mine done for a good price in the end and it wasn't even in warranty AND I bought private so keep at them..

Good luck, keep us update!

VW will say it is not a known fault........

[andygo]

What, even when you show them the tech bulletin?

[mwad gti]

Yeah probably. It will be an improvement not a "problem"

[andygo]

Well the VWCS rep my son spoke to was aware of it and paid for everything. It appears that there is a numpty at the VW garage thats causing the aggro here.