Phone / Bluetooth has disappeared

[rocko_n82]

Hey, looking for some help. Had my car in getting a wee bit of bodywork done after a neighbour reversed into the bumper, it's came back all good but for some reason my phone isn't connecting now. There isn't even an option for phone, it just mutes the radio sound when I press the button. I've tried connecting to the Bluetooth and it's saying connected but it's lnot showing on the head unit. I've had a look under my drivers seat and can't seem to find anything unplugged except for one purple wire, I can't see what it would plug into.


The repair shop says they wouldn't have had any reason to plug the car in, I'm wondering was the battery disconnected and that's done something it was working when I left it in.

Help?

Sorry, is a mk6 gti and I'm using an iPhone 5

[dubber36]

Is the phone menu still in the DIS? Press the < > buttons on the right hand side of the steering wheel to access it.

[rocko_n82]

I think from looking online it's an rcd510 unit, it has the fiscal box under drivers seat and a phone button on the unit. No it's gone from there, I've tried those buttons.

[Booth11]

When you say it says it's connected to the Bluetooth, where is it saying this?  On your phone or in the DIS menu?  If it's the DIS menu then that must mean it's got the phone menu!

I've got rcd510 with the box under the drivers seat.  Had a quick look and can't see any purple wires hanging out.

Another thing to try is going into setup menu on head unit - setup button - phone (soft button) - restore factory settings.  Worth a try.

[rocko_n82]

It's saying connected on my phone but nowhere else. In set up mode hard button the phone option on the touch screen has completely disappeared.

[Booth11]

It's saying connected on my phone but nowhere else. In set up mode hard button the phone option on the touch screen has completely disappeared.

Loose purple wire looks the likely culprit then. 

[dubber36]

Pressing the phone button on the radio will open up the phone function on the radio if it is connected to a paired phone. You pair your phone using the DIS.

As I asked before, is he phone menu still in the DIS? If so, try deleting the pairing then re-connecting it again.

[Booth11]

Is the phone menu still in the DIS? Press the < > buttons on the right hand side of the steering wheel to access it.

I think from looking online it's an rcd510 unit, it has the fiscal box under drivers seat and a phone button on the unit. No it's gone from there, I've tried those buttons.

He said it's not showing up in the DIS

[dubber36]

Perhaps I read his reply differently to you. 

[rocko_n82]

http://www.pinkbike.com/photo/10441533/.  The purple wire

http://www.pinkbike.com/photo/10441534/ the missing option