Author Topic: Warranty vs ACC shock absorbers  (Read 5838 times)

Offline GTI_for_her!

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Warranty vs ACC shock absorbers
« on: 21 December 2013, 00:43 »
Hello all,
As our Gti is due to arrive in the near future and we potentially may want to keep it beyond 3 years I thought I'd have a look at the extended warranty.
Listed in the non-covered wear and tear items are shock absorbers.

As our car is fitted with ACC the thought of one of the dampers failing and not being covered does not exactly fill me with glee as no doubt the cost of repair would be ridiculous.

Now I appreciate that I'm possibly getting years ahead of myself and with any luck it'll never happen but do any MK6 / Roc owners have any knowledge of any ACC failures or is it a fairly reliable system.
Are the shocks as robust as standard shocks and likely to last long enough if not abused.

Finally, anybody any experience of VW's attitude to any failures?

Sometimes its best not to read up on stuff and just live in ignorance!!!
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Offline mcmaddy

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Re: Warranty vs ACC shock absorbers
« Reply #1 on: 21 December 2013, 07:14 »
if the shock absorber fails in warranty period it should be replaced but normal wear and tear age/use won't be. same for most warrantable items really. as for VW warranty itself it depends on what dealer you go to unfortunately as not all have the same view.
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Offline GrahamFR

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Re: Warranty vs ACC shock absorbers
« Reply #2 on: 21 December 2013, 07:24 »
Are the acc shocks more expensive than normal ones?
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Offline 2014GTi

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Re: Warranty vs ACC shock absorbers
« Reply #3 on: 21 December 2013, 08:23 »
Are the acc shocks more expensive than normal ones?
Good question, I remember that the hydraulic Audi RS4/6 suspension shocks had big problems which Audi acknowledged and extended the warranty on including revised parts.
Hopefully Volkswagen have got the reliability and manufacturing cost down on this latest generation DCC?
I do think that they should be covered under warranty though.
Any reports of VW DCC failures on the internet?
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Offline Munrohuna

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Re: Warranty vs ACC shock absorbers
« Reply #4 on: 21 December 2013, 09:17 »
Hi the extended warranty can only be added at time of order or when vehicle is still at stage 1 of the ordering process at the price given eg £499 for 5 yr warranty. If you add it now or at the end of 3 years it will be much more expensive I'm afraid.

Offline Snoopy

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Re: Warranty vs ACC shock absorbers
« Reply #5 on: 21 December 2013, 09:22 »
Bit of advice look at the VW terms and conditions of the standard 3 year warrenty (it use to be on their website) you may get a shock about whats not covered in that period for the same reasons :wink:
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Offline mike.

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Re: Warranty vs ACC shock absorbers
« Reply #6 on: 21 December 2013, 10:00 »
Standard shock is £80 each for the front, £90 each for the rear.

ACC Shock is £224 each for the front, £238 each for the rear.
« Last Edit: 21 December 2013, 10:08 by mike. »
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Offline GTI_for_her!

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Re: Warranty vs ACC shock absorbers
« Reply #7 on: 21 December 2013, 13:31 »
Hi the extended warranty can only be added at time of order or when vehicle is still at stage 1 of the ordering process at the price given eg £499 for 5 yr warranty. If you add it now or at the end of 3 years it will be much more expensive I'm afraid.

Thanks for that, I'll just have to hope I get a good one.
I mistakenly thought that any extended warranty would just be added at the point of delivery similar to the service plan but obviously not.
Its not the end of the world I had just considered it for long term peace of mind. Knowing me I'll change the car after 2 years anyway!!
Current,
2021 Audi S3 Vorsprung, Tango Red.
2020 Up Gti, Tungsten silver. (Early buy for daughter...who's 15!!)
Previous,
2019 Mk7.5 Gti PP, Indium Grey.
2016 Mk7 Gtd Carbon grey.
2014 Mk7 Gti, Tornado red.
2006 Mk5 Gti, Reflex silver.     Plus many more.

Offline mcmaddy

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Re: Warranty vs ACC shock absorbers
« Reply #8 on: 21 December 2013, 18:24 »
you can add the vw extended warranty right up until the car is first registered. once it's registered you can't do the extended 5 year job.
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Offline monkeyhanger

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Re: Warranty vs ACC shock absorbers
« Reply #9 on: 21 December 2013, 19:38 »
Had ACC/DCC issues with my 1st Scirocco, not shocks though, sensory malfunction. Sensor failures both happened in consecutive winters.
Whey ya bugger! It's finally arrived after an 8 month wait....
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