Author Topic: Viewing but not collecting my car: checklist  (Read 6171 times)

Offline stiggy786

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Viewing but not collecting my car: checklist
« on: 29 November 2013, 17:27 »
As some of you know my car has arrived but I'm not taking delivery till March so have arranged for it to be in the dealer's covered compound over winter (pros and cons of this discussed in Car Arriving Early thread).

Going to see my car before they put it into the compound. It will be wrapped in the protective film but will be good to see it nonetheless. At the very least I will be able to make sure my options have been fitted as specified and can get the ball rolling early in the unlikely event that they haven't.

Do you guys think that there are any pressing issues I should discuss with my dealer at this stage before it's put away for a couple of months? I've highlighted two things on my mind below:

1. Transport pucks
Usually PDI starts soon after delivery so the transport pucks are removed without much delay but in my case PDI won't start until late Feb so does this mean the transport pucks won't be removed till then? I don't want my car driven to the compound on the pucks (even a couple of miles) and I don't want it sitting on them for that long.

Although it will be in the covered compound for 2 months, the dealer says they might have to move it around inside the compound from time to time. Do you think they could cause damage with this light use? I don't want to inherit the much feared suspension issues down the line if it could be avoided early. Though I don't suppose the dealer will be impressed when I ask him to jack up my car and take up workshop time for a car that isn't being formally PDI'd for another few months.

2. Mileage
I have read other places that dealers can reset the mileage during PDI. I'm a bit worried that my car may be driven more than declared. Is there any use of noting the mileage so far when I see it if they can just reset it later without a complete breakdown in trust between me and the retailer? (They're very professional but I am being super cautious.) So, more clarification on this would be helpful please.

Apart from this, a brainstorm on any other issues or requests to raise with the dealer at this stage would be helpful. Just to make sure that any problems can be pre-empted and a smooth handover whenever it FINALLY happens!

Cheers!
**Mk7 GTI**5 door**Manual**Performance Pack**Pure White**Discover Nav**Panoramic Roof**Keyless**AutoGlym**3yr Service Plan**Ordered Oct 2013**BW46**

Offline Gnasher

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Re: Viewing but not collecting my car: checklist
« Reply #1 on: 29 November 2013, 17:56 »
The only point I can help you on is the mileage - I think it's the case that there is only a limited number of miles in which they have to reset it to "Customer miles" rather than "Dealer miles", so shouldn't be an issue.
2014 Golf GTI (PP) in Pure White with
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Offline corgi

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Re: Viewing but not collecting my car: checklist
« Reply #2 on: 29 November 2013, 19:05 »
1. Transport pucks
Usually PDI starts soon after delivery so the transport pucks are removed without much delay but in my case PDI won't start until late Feb so does this mean the transport pucks won't be removed till then? I don't want my car driven to the compound on the pucks (even a couple of miles) and I don't want it sitting on them for that long.

Although it will be in the covered compound for 2 months, the dealer says they might have to move it around inside the compound from time to time. Do you think they could cause damage with this light use? I don't want to inherit the much feared suspension issues down the line if it could be avoided early. Though I don't suppose the dealer will be impressed when I ask him to jack up my car and take up workshop time for a car that isn't being formally PDI'd for another few months.

I guess that the transport pucks have been on the car since it was assembled. It has been driven off the production line, around the factory to the train, off the train to a compound on the docks etc. etc. A couple of miles at low speed to the compound isn't going to do any harm. leaving them on until the PDI should not be an issue.

So whilst you don't want your car being driven on the pucks and being left for two or three months with the pucks in place you also recognise that asking the dealer to remove them now is verging on the unreasonable.

I don't know what is causing the much publicised (here) issue with the struts but I doubt if it is related to the transportation pucks - I'm prepare to be proved wrong. As I have said previously, the issue seems to me, at least, to be unrelated and sounds like there is an issue with the strut mount or bearing... In any case this issue, if it occurred, would be covered under warranty... and I think would occur whether the pucks are left in until February or not...
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Offline Mark V GTD

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Re: Viewing but not collecting my car: checklist
« Reply #3 on: 29 November 2013, 19:28 »
Well - as you have already accepted the car will be stored for several months then I think you are in the best position that you can be in terms of A: You can check the car is the same car you ordered and B: Its going to be under cover.

Apart from that, not much. The insurance will be the dealers resoponsibility (assuming you are not paying until you take delivery) so for all intents and purposes its really still their car!

All I would suggest is when you see the car is to check that the accessories are all there - the infernal i-pod cable and also the metal thingies that go on the end of the key fobs. Make sure the manuals are in English and then take loads of pictures of it!
« Last Edit: 30 November 2013, 09:18 by Mark V GTD »

Offline charlie

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Re: Viewing but not collecting my car: checklist
« Reply #4 on: 29 November 2013, 19:30 »
New cars get road tested so there will be mileage on the car dealer cannot reset the mileage otherwise that could be construed to winding the clock back I wouldn't worry about the transport pucks all vag cars have them saves front bumpers from grounding out when they come of the transporter
2012 black pearl Golf gti mark 6 5 door leather cruise 510rns bluetooth acc dab sunroof park assist rear camera parking sensors storage pack and the luxury pack :-) sold :/( now aiming a 2013 passat alltrack

Offline Gnasher

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Re: Viewing but not collecting my car: checklist
« Reply #5 on: 29 November 2013, 19:54 »
New cars get road tested so there will be mileage on the car dealer cannot reset the mileage otherwise that could be construed to winding the clock back I wouldn't worry about the transport pucks all vag cars have them saves front bumpers from grounding out when they come of the transporter

Read post 6 on this thread...

http://www.tyresmoke.net/forum/topic/58941-delivery-mileage/
2014 Golf GTI (PP) in Pure White with
Vienna Leather, Keyless Entry, High Beam Assist, Park Assist, Rear View Camera. Milltek Exhaust, Eibach Sportlines, 19" BBS SR wheels - SOLD!!!!!

2018 Audi TTRS in Nardo Grey with
Black pack, 20" Alloys, Privacy glass and Sports Exhaust. No mods yet!

Offline charlie

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Re: Viewing but not collecting my car: checklist
« Reply #6 on: 29 November 2013, 20:43 »
New cars get road tested so there will be mileage on the car dealer cannot reset the mileage otherwise that could be construed to winding the clock back I wouldn't worry about the transport pucks all vag cars have them saves front bumpers from grounding out when they come of the transporter

Read post 6 on this thread...

http://www.tyresmoke.net/forum/topic/58941-delivery-mileage/
the dealer cannot reset the mileage my car was a pre reg and it had 5 or 6 miles on it and my wife's car had 15 miles on it I deliver new and used vehicles some that have been pdi the cars will do a few miles from factory road test to me putting them on the  transporter
2012 black pearl Golf gti mark 6 5 door leather cruise 510rns bluetooth acc dab sunroof park assist rear camera parking sensors storage pack and the luxury pack :-) sold :/( now aiming a 2013 passat alltrack

Offline Gnasher

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Re: Viewing but not collecting my car: checklist
« Reply #7 on: 29 November 2013, 21:16 »
New cars get road tested so there will be mileage on the car dealer cannot reset the mileage otherwise that could be construed to winding the clock back I wouldn't worry about the transport pucks all vag cars have them saves front bumpers from grounding out when they come of the transporter

Read post 6 on this thread...

http://www.tyresmoke.net/forum/topic/58941-delivery-mileage/
the dealer cannot reset the mileage my car was a pre reg and it had 5 or 6 miles on it and my wife's car had 15 miles on it I deliver new and used vehicles some that have been pdi the cars will do a few miles from factory road test to me putting them on the  transporter

Right, I'm not going to labour the point, but it is mentioned on this and many other forums out there that dealers can reset/change the mileage on cars with less than 100km on them, many instances stating that people have actually seen this done.
2014 Golf GTI (PP) in Pure White with
Vienna Leather, Keyless Entry, High Beam Assist, Park Assist, Rear View Camera. Milltek Exhaust, Eibach Sportlines, 19" BBS SR wheels - SOLD!!!!!

2018 Audi TTRS in Nardo Grey with
Black pack, 20" Alloys, Privacy glass and Sports Exhaust. No mods yet!

Offline charlie

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Re: Viewing but not collecting my car: checklist
« Reply #8 on: 29 November 2013, 21:42 »
New cars get road tested so there will be mileage on the car dealer cannot reset the mileage otherwise that could be construed to winding the clock back I wouldn't worry about the transport pucks all vag cars have them saves front bumpers from grounding out when they come of the transporter

Read post 6 on this thread...

http://www.tyresmoke.net/forum/topic/58941-delivery-mileage/
the dealer cannot reset the mileage my car was a pre reg and it had 5 or 6 miles on it and my wife's car had 15 miles on it I deliver new and used vehicles some that have been pdi the cars will do a few miles from factory road test to me putting them on the  transporter

Right, I'm not going to labour the point, but it is mentioned on this and many other forums out there that dealers can reset/change the mileage on cars with less than 100km on them, many instances stating that people have actually seen this done.
ask your dealer he will tell you they can't zero the mileage
2012 black pearl Golf gti mark 6 5 door leather cruise 510rns bluetooth acc dab sunroof park assist rear camera parking sensors storage pack and the luxury pack :-) sold :/( now aiming a 2013 passat alltrack

Offline stiggy786

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Re: Viewing but not collecting my car: checklist
« Reply #9 on: 29 November 2013, 23:06 »
Cheers for advice so far. I'll have to trust my dealer on the mileage and hope that keeping the pucks on till PDI despite some light moving to/from/within the compound won't cause permanent damage although I am going to bring this point up with him directly.

and also the metal thingies that go on the end of the key fobs.

Haven't read about this yet. Could you elaborate please?

**Mk7 GTI**5 door**Manual**Performance Pack**Pure White**Discover Nav**Panoramic Roof**Keyless**AutoGlym**3yr Service Plan**Ordered Oct 2013**BW46**