BW39 Club

[RikWebb]

No mention of 'good will' today - but I will be chasing them as soon as the car lands

I think, they think I will 'pipe down' now and go away.... how little they know me
Only reason I got a customer relations manager call me was that I was piping off on FB and Twitter
They forget I can still do it....

Funny - just had a call from Leasedrive, to tell me progress.
I had escalated through them to senior management - who in turn escalated to VW Fleet senior team, who went up through VW ------ that happened yesterday - Strangely this morning my car is in transit

I had gone through this forum, social media, dealer, VW CS, VW customer relations and Leasedrive & management team

Only now have a car coming - but still no answer on what happened..

[monkeyhanger]

Rikwebb: That's the way to do it, shame them publicly "they don't like it up 'em Mr Manwaring!". It's a little easier to complain about a late car than a late meal in a restaurant (someone WILL spit on your food!  ).

Keep us informed about any goodwill gesture. There's been a few of us here who've had a £250-300 gesture on only a couple of weeks wait.

[RikWebb]

Still 'In Transit' and no updates...

I thought I may have seen it move to 'x days' or something by now

I wonder if its going to take as long to deliver as it did to build!

[dippy_x]

Tha'ts great news on the movement RikWebb!  Things should be a lot smoother from this point forward.  If its any consolation - I have (almost) forgotten about the wait already 

[RikWebb]

Well, moved a little further - but its looking like a December delivery
Now says 3 weeks
Looks like it will be 7 months by the time I get it.
 

[RikWebb]

I don't believe it - can it be true

After some serious toy throwing

[Thornster]

Not long now.

Your dealer should now know when it's going to arrive in the UK, and have a good idea of when they will receive it.

Time to start planning for the collection 

[dippy_x]

I don't believe it - can it be true

After some serious toy throwing

It's on a boat!  It will be here within the week!

[RikWebb]

Weser Highway and Schedule Highway have both just got to Grimsby

http://new.marinetraffic.com/en/ais/home/centerx:-0.07251833/centery:53.58065/zoom:8/mmsi:355444000

I'm hoping mine is on one of them!

[RikWebb]

 

Been informed by VW that my car has finally got to Grimsby

Dealer says it should be with them by Tuesday and ready by Friday

My god, this better be worth it