BW39 Club

[Thornster]

@ RikWebb - what would annoy me most would be the lack of honesty, clearly something has happened during the build, so why not don't VW just say as much?

[Thornster]

On a more positive note I did manage to collect my GTI today, despite getting there late due to the traffic problems caused by the storm 

Great to see @peterdoherty there collecting his GTD too!

Still getting used to the DSG (I think this will take a few weeks), but I think the car is fantastic overall. After all the mpg concerns I was also pleased to see 38mpg after the first leg of my journey from Kent to Birmingham - and I wasn't hanging about...

[monkeyhanger]

I would be wanting a major sweetener for what you are going through. In line with the hail storm new builds, it looks like yours will finally get finished and on it's way almost 8 weeks after it was supposed to be - reeks of replacement build to me. What did the hail victims get for their extra wait? You will be wanting the same.

[RikWebb]

At this moment - I'm cancelling tomorrow

I ordered 16th May, was told maximum 16 weeks
First date I got was end of July, then Aug, then Sept, then Oct, now end Nov

Then its just been - delay, bullsh!t, delay, bullsh!t, delay
Not forgetting general bad customer service and being too big to care about their customers...
now I fear there is a problem with it that they are trying to fix and I don't want a bodged car

I'm writing to the CEO tomorrow
I need to pick a new car now - any ideas of a similar car that's not VAG

[monkeyhanger]

At this moment - I'm cancelling tomorrow

I ordered 16th May, was told maximum 16 weeks
First date I got was end of July, then Aug, then Sept, then Oct, now end Nov

Then its just been - delay, bullsh!t, delay, bullsh!t, delay
Not forgetting general bad customer service and being too big to care about their customers...
now I fear there is a problem with it that they are trying to fix and I don't want a bodged car

I'm writing to the CEO tomorrow
I need to pick a new car now - any ideas of a similar car that's not VAG

Not VAG pretty much puts you in Merc A-Class 220D or BMW 120/123/125D, maybe Alfa Giulietta or new Volvo V40? With your wait i doubt you'd be getting a fix, more like a replacement. Haggle hard on the BMW - it's been out longest and they seem to try hardest to get your business right now out of the German marques.

[2014GTi]

At this moment - I'm cancelling tomorrow

I ordered 16th May, was told maximum 16 weeks
First date I got was end of July, then Aug, then Sept, then Oct, now end Nov

Then its just been - delay, bullsh!t, delay, bullsh!t, delay
Not forgetting general bad customer service and being too big to care about their customers...
now I fear there is a problem with it that they are trying to fix and I don't want a bodged car

I'm writing to the CEO tomorrow
I need to pick a new car now - any ideas of a similar car that's not VAG

Not VAG pretty much puts you in Merc A-Class or BMW 1 series, maybe Alfa Giulietta or new Volvo V40?

not great looking cars 

[monkeyhanger]

2013GTI: A class is fave on looks in that bunch, but it's still a Scirocco knock-off and ride is spine-smashingly hard, my mate just got one as a company car and says it's not a nice motorway cruiser because of the ride.

[RikWebb]

might just stick with the Golf MK6 GT I have

Lost the will and all enthusiasm now

Your right on the alternatives, non match up

[monkeyhanger]

might just stick with the Golf MK6 GT I have

Lost the will and all enthusiasm now

Your right on the alternatives, non match up

A fact VW are trading on right now when they arse UK customers around. Dealers are helpless to what VW UK do, VW UK may be helpless to what VW GmbH do, and VW GmbH don't give a sh!t. Why each link in the chain can't find out what the next bit is up to is beyond me. Are they hoping that you will not bother them while your car is delayed 8-10 weeks beyond expectations? Would it not be better for them to say "there's been an unresolvable issue with your car, so we have to make you a new one. For the huge inconvenience we're going to give you a discount, and we're sorry".

[2014GTi]

might just stick with the Golf MK6 GT I have

Lost the will and all enthusiasm now

Your right on the alternatives, non match up

Mate, really feel for you but there is something seriously wrong with your order to be delayed so much.
Have you been able to visually check the VW system yourself with your own eyes at your dealership. (see at which point your car is stuck at)?

Right, this may sound a rubbish idea but I would reject the order, get them to order the same car again and when the first car turns up you get to use it until your 2nd car tuns up.  make sure you get compensation too.