So its official the tensioner has failed, engine has thrown some error codes, can't remeber from the call but something to do with cam and chain alignment. Now they want me to pay £1350 for engine strip down

Iv'e started asking about goodwill and he said at this stage they can't say anything until the strip down is done and then there is no guarantee I will be offered anything. Pretty upset at the minute I was hoping for some kind of deal on the table at this early stage!
So I have spoken to VW CC and opened a case the only thing in my favour currently is the call I made to them two months ago telling them I think my tensioner is going and being told there is nothing wrong with them and the fact the dealer was told this also and said they said nothing is wrong.
So more news to follow after the engine has been dismantled...