Out of curiosity which benfield?
Silverlink, I took it to Silverlink after vowing never to go to Scotswood Road again.
I took my car to Benfield Scotswood Road for the shock mount bearings last Sept, and they were fixed at 11am, and I was told I was getting a lift at lunchtime, and then they couldn't find my car - it had vanished over the lunch break and then when it was back, they'd put 28 miles on it and only achieved low 30's mpg, so they must've caned it. Whoever it was had reset my odometer, but the mfd menus don't lie and said the car had been out for a 28 mile trip. When I brought this to their attention, I was given the old "it was out for a test drive". If that was the case, why was it ready to collect and then not ready, and no-one knew where it was? The bearing had been creaking so much prior to fixing that a 1/2 mile trip would have confirmed the fix. Some fecker had taken out my GTD for a lunchtime spin, it may have been the first one they'd had through their workshop.
Benfield are a bunch of cnuts!
I'm sure they're punishing me for taking a Pulman bought car to them.
In future, even at massive inconvenience to myself, i'll be going to Pulman Sunderland for my servicing/warranty.