aftermath of vw removing stereo!!

[charlie]

A smart repairer will be able to repair the damage so it can be put right

[pedrod316]

Don't leave it at that.  They're just playing dumb in the hope that you'll go away.  Escalate it further up the line to VW UK as suggested

Yes think i will send email tommorow direct to vw complaints department , complete waist of time my local vw , they couldnt even phone to say car was fixed, had to phone day later to ask!! Complete twits

[charlie]

Don't leave it at that.  They're just playing dumb in the hope that you'll go away.  Escalate it further up the line to VW UK as suggested

Yes think i will send email tommorow direct to vw complaints department , complete waist of time my local vw , they couldnt even phone to say car was fixed, had to phone day later to ask!! Complete twits

you say twits I say tw?ts

[Jimble]

I wouldn't of waited a week! Straight back to the dealer and i wouldn't have left until they'd ordered the replacement parts!!


Have you retrofitted anything? If not then who else would've taken the dash trim off if not VW???


Fcuktards!!!!!

[pedrod316]

I wouldn't of waited a week! Straight back to the dealer and i wouldn't have left until they'd ordered the replacement parts!!


Have you retrofitted anything? If not then who else would've taken the dash trim off if not VW???


Fcuktards!!!!!

Na nothing, it was them alright, only bought car a month of so ago from another vw garage, wouldnt had taken it with those marks on it!

Was going to go straight back to them but was that wild it was not a good idea!!

[Jimble]

I wouldn't of waited a week! Straight back to the dealer and i wouldn't have left until they'd ordered the replacement parts!!


Have you retrofitted anything? If not then who else would've taken the dash trim off if not VW???


Fcuktards!!!!!

Na nothing, it was them alright, only bought car a month of so ago from another vw garage, wouldnt had taken it with those marks on it!

Was going to go straight back to them but was that wild it was not a good idea!!

Probably wise, hope you you get it sorted mate cos thats bang out of order.

[Obbzi]

That is outrageous!

I hope you get it sorted mate 

[MonkeyP]

thats the problem with the people at the dealer its just another car to them.

When i took my car in for a service and to get one wheel changed because of white worm i got the car back with a brand new wheel and the other wheel curbed. they did fix it for free but the guy i was dealing with didnt seem to be all there constantly gettin confused and forgetting conversations regarding the me bringing the car in.

I would change to another dealer but they are a bit out of the way for me.

[pedrod316]

Well after wks of waiting for a reply from vw complaints department,been told they cant do anything to help as they say vw garage's has specialised equip to remove stereo therefore shouldn't have caused any damage therefore they cant prove technican caused damage as they never seen car before hand! Complete and utter tossers!!...

[MonkeyP]

thats ridiculous.

did u spot the damage before you left the dealers.

When i had a problem with them damaging my car i made sure i spoke to the manager straight away and he got it sort.

Thats the problem with these large companies they can always get out of paying for damage they cause.