Author Topic: New Order Tracker Live  (Read 34464 times)

Offline Gryzor

  • I live here
  • *****
  • Posts: 1,324
  • Go white, or go home!
Re: New Order Tracker Live
« Reply #80 on: 22 August 2013, 09:10 »
Fantastic news Norbreck, great to see real progress on orders at last! :) I didn't think I'd need to, but it's looking like I'll need to ask my dealer to hold onto the car a few days before registering on 2nd September (will probably get to them early next week).  Just recently I've started re-reading a few reviews, looking at pictures and watching a few videos again - definitely starting to build that excitement that was temporarily lost in all of the chaos!
Pure White Mk7 GTI (5dr, Manual)

Options: Reverse Camera, Keyless, Adaptive Chasis, Climate Screen, Winter Pack, Discover Nav, Advanced Phone Prep

Offline GtG

  • GTI forum regular
  • ***
  • Posts: 131
Re: New Order Tracker Live
« Reply #81 on: 22 August 2013, 09:18 »
If mine arrives before then I'm not waiting a single extra day, stuff the new plate!  :smiley:

Finding the closer it gets to arriving the more unbearable the wait is becoming...
Ordered: Mk7 GTI | 3-Door | Pure White | DSG | Leather | Performance Pack | 19" Santiago | DynAudio

Offline matchboy

  • I live here
  • *****
  • Posts: 3,160
Re: New Order Tracker Live
« Reply #82 on: 22 August 2013, 09:22 »
What build week were you norbeck?

I thought he was BW33.

Do you trust what it is telling you Norbreck? Mine still says build in progress (probably not started yet).

Great news Norbreck!  I'm with MH - still building (my ar7e).

How did you get it prioritised Norbreck?
Audi RS5 2018
Gone: BMW M4 LCI Competition Package
Previous: Mk 3 Audi TTS, Porsche 981 Cayman S, Mk 7 Golf R, Mk 7 GTI, Mk 6 GTI, Mk 5 GTI and so on....

Offline monkeyhanger

  • Serious forum addict
  • *
  • Posts: 6,660
Re: New Order Tracker Live
« Reply #83 on: 22 August 2013, 09:31 »
Wow, you've given this some thought haven't you bud  :laugh:

What else is there to do when waiting for the car that was going to be here late June? Might write a factual complaint letter to head of VW UK to try and shame him into some goodwill – that’ll pass some time. :whistle:
Whey ya bugger! It's finally arrived after an 8 month wait....
MK7 R 5 door, manual, Lapiz Blue, Prets.

Offline Gryzor

  • I live here
  • *****
  • Posts: 1,324
  • Go white, or go home!
Re: New Order Tracker Live
« Reply #84 on: 22 August 2013, 09:52 »
If mine arrives before then I'm not waiting a single extra day, stuff the new plate!  :smiley:

Finding the closer it gets to arriving the more unbearable the wait is becoming...

Haha, even worse then, a private plate is going onto it from day one so people won't even know it's effectively a 63 plate car!  But, I will, and I'm a little bit weird with stuff like that! :grin:

Oh, and I'm the opposite, finding the closer it gets, the easier the wait becomes!  I guess me asking for a particular date means I'm somewhat in control of things for a change.
« Last Edit: 22 August 2013, 10:02 by Gryzor »
Pure White Mk7 GTI (5dr, Manual)

Options: Reverse Camera, Keyless, Adaptive Chasis, Climate Screen, Winter Pack, Discover Nav, Advanced Phone Prep

Offline Sootchucker

  • I live here
  • *****
  • Posts: 2,348
Re: New Order Tracker Live
« Reply #85 on: 22 August 2013, 11:03 »
What build week were you norbeck?

I thought he was BW33.

Do you trust what it is telling you Norbreck? Mine still says build in progress (probably not started yet).

Great news Norbreck!  I'm with MH - still building (my ar7e).

How did you get it prioritised Norbreck?

Well, bit of a story. Back in April I actually ordered 2 cars- my GTD and the Wife's new Polo Blue GT. Originally both were scheduled for collection at the same time (end of June / early July) - obviously, I was quite innocent then and actually believed what VW told me. I'm now a lot wiser and more cynical  :grin:

Although a couple of days after ordering, the wife's car appeared on the tracker, mine hadn't. A few calls over the next few weeks to the dealer and VW both ended with the same result - "don't panic, it's quite normal, and yes we can confirm the car has been accepted in Wolfsburg and is working it's way through the order system".

Then about 4 weeks after ordering (and still no sign on the tracker, not even a "processing your order"), I started to read about issues with Lane assist and incompatibilities with the GTI / GTD models - which, naturally I had ordered with my car, and the VW order system had allowed without complaining. Fearing the reason why my car hadn't appeared on the tracking system was that it was an impossible combination for VW, I range again the dealer and VWCS, and was 3 times assured that everything was OK and the talk on the forums was just idle gossip and my car was progressing nicely. Then out of the blue (whilst I was actually in Germany on a business trip), some 7 weeks after initial order, I received a sheepish call from VWCS to say that they had been informed that after all lane assist was an issue and needed to be taken off. Needless to say I was not amused.

It was then not surprising that as soon as lane assist was removed, the very next day my car went to "processing your order". I again called VWCS and asked if due to their incompetence, I had now lost 7 weeks of my order, to which I was told, it gets worse, we have just been informed that the car has an estimated build week on Week 44 (WC 28th October), which would have meant a late November or early December delivery.

It was quite a simple decision for me then and I told the VWCS representative, that as soon as I put the phone down on them, I would call the dealer and cancel not only my car, but the wife's as well (nearly £55k worth of cars). Well this seemed to do the trick as over the next week or so I had a flurry of communications ended up with a promised build week improvement of Week 33. I had the dealer agree in writing (underwritten by VW UK), that I would take my wife's car (which arrived on time late June), but that if my car didn't arrive at sometime in September, it would be cancelled and they would owe me a substantial financial penalty  - very reluctantly they agreed. Oh, and also, I laid heavily on the fact that these were our 5 and 6th VW's, and if we were let down, we would never again step foot inside a VW dealership, and would never again own a VAG product (whether this had any real affect or not, I don't know).

So, I'm guess they are trying their best to ensure the car arrives in September to avoid the "penalties".  But like I said, this could all be bullsh1t, and until the car is in front of me, I can't get overly excited.
2022 Tiguan R-Line 2.0 TSI 4-Motion. Nightshade blue, pano roof, IQ lights, Nav Pro, Harmon Kardon, Heated Windscreen, Heated rear seats, Wireless charging, Heads up display, dual height boot floor, Keyless with electric tailgate, Electronic TPMS, underbody protection, Area View Cameras

Offline mcmaddy

  • Forum addict
  • *
  • Posts: 5,274
Re: New Order Tracker Live
« Reply #86 on: 22 August 2013, 12:00 »
Monkeyhanger - Maybe ours will come together?
TCR, Pure Grey, DCC, Dynaudio and Climate Screen.

Offline monkeyhanger

  • Serious forum addict
  • *
  • Posts: 6,660
Re: New Order Tracker Live
« Reply #87 on: 22 August 2013, 12:17 »
Monkeyhanger - Maybe ours will come together?

Aye, BW44. Seems to be the red BW33ers that still haven't been built - we've had 2 white ones built now, is that right? Norbreack and someone who got theirs built at the start of BW33 (can't remember who - sorry).
Whey ya bugger! It's finally arrived after an 8 month wait....
MK7 R 5 door, manual, Lapiz Blue, Prets.

Offline ChrisJL

  • GTI forum regular
  • ***
  • Posts: 120
Re: New Order Tracker Live
« Reply #88 on: 22 August 2013, 12:26 »
Monkeyhanger - Maybe ours will come together?

Aye, BW44. Seems to be the red BW33ers that still haven't been built - we've had 2 white ones built now, is that right? Norbreack and someone who got theirs built at the start of BW33 (can't remember who - sorry).

ooooo is that the similarity between us 33'ers with Ghost cars. Hope they haven't run out of the red  :cry: lol
Collected 10/09/2013: Mk 7 Golf GTI. 3 Door Manual. Tornado Red. Performance Pack. Adaptive Chassis. Winter Pack. Life Shine Protection.

Offline AAddict

  • I live here
  • *****
  • Posts: 505
Re: New Order Tracker Live
« Reply #89 on: 22 August 2013, 12:29 »
Monkeyhanger - Maybe ours will come together?

Aye, BW44. Seems to be the red BW33ers that still haven't been built - we've had 2 white ones built now, is that right? Norbreack and someone who got theirs built at the start of BW33 (can't remember who - sorry).

ooooo is that the similarity between us 33'ers with Ghost cars. Hope they haven't run out of the red  :cry: lol

Does seem odd that the other Week 33 cars have been built and the red ones haven't  :undecided:
Cancelled GTI, M135i beast mode.