New Order Tracker Live

[matchboy]

It's now working for me.  It still says 'Build in Progress' - stop lying to me tracker! 

Then tried it again and its not working.

F7ck. Ing. Usless. 

[monkeyhanger]

Says to check back in a few days for me – wonder whether that pre-live tracker address is working (what is it again?).

Pauliem: Tracker progress – were you hopeful or expectant? My “Build Week Commencing 12th Aug” order hasn’t even started being built yet despite the tracker saying “build in progress” – they seem to be a good 2 weeks behind right now. Expect it to default to “build in progress” on Sunday morning even if they haven’t started it by that point – the joys of VW pre-ownership.

[ChrisJL]

Live tracker gives me the same message as physio (after I've entered my order number)

Pre-live environment says connection refused, same error their main site was giving out hours ago, suspect thats the same for everyone

http://pre-live.volkswagen.co.uk/owners/track-my-order

[Cats]

http://pre-live.volkswagen.co.uk/owners/track-my-order is still "up" however it doesn't recognise my order number anymore!

Hmm...

It's working on my order number.

Uh oh... what has happened to my order now?

PS:
Your avatar is scary.  My cat stares at me like this and its seriously unnerving.  Especially when you look over and he is there, then a few seconds later he is gone... like he can walk through walls or something.

My cat looks just the same, just wish I had their sixth sense so I knew what VW were doing with our orders. 

[Sootchucker]

Doesn't feel you with confidence does it ?

If VW can't get a piddly bit of code sorted out by now, without it falling over and crashing every 5 minutes, what hope have we got that a) the car gets build to the correct spec, b) the car gets built when it's supposed to and c) that it gets shipped to the correct dealer or country for that matter !

Let's hope the software tech who's responsible for VW Wolfsburg's CRM and SAP software, isn't the same joker who's coded the VW UK website and it's tracker.

[Misterp]

Quite annoying really as I was due for build this week and was looking forward to seeing the tracker showing my car in build.

Previously it said that it was due for build week commencing the 18th, but so far it has not updated to reflect any kind of progress and now it is just completely gone 

Mate your not the only one been refreshing since Sunday still nothing do it today I'm told don't work wtf. I'm on a family break in the middle of nowhere so no Internet/3G in Cardiff for the dayso taking advantage to email dealer And ask what's happenin?

[pauliem]

Pauliem: Tracker progress – were you hopeful or expectant? My “Build Week Commencing 12th Aug” order hasn’t even started being built yet despite the tracker saying “build in progress” – they seem to be a good 2 weeks behind right now. Expect it to default to “build in progress” on Sunday morning even if they haven’t started it by that point – the joys of VW pre-ownership.

I was hopeful and expectant! At least your tracker said "Build in Progress", mine is still on build week confirmed even though it has passed the date by a few days.  If it is not built and shipped by the end of the month, I think I will do something drastic! My patience is finished.

[pauliem]

It is working again now anyway - no updates for me 

[Misterp]

It is working again now anyway - no updates for me 

Still down for me. contacted dealer asked if he could find out anything considering I had build week confirmed for this week.

He said all he can say is that it will go to build this week and he hopes to have a further update for me by the weekend.

All a big bag of bs

[monkeyhanger]

They are probably changing "build week" to "build Fortnight" and adding a disclaimer saying it's not late until a month after the stated "build Fortnight".