Author Topic: The things VW says RE: mk7 orders  (Read 12715 times)

Offline Bill_the_Bear

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The things VW says RE: mk7 orders
« on: 14 August 2013, 01:34 »
"Your car is due to be confirmed BW in the next week or so.  What's that, we've been telling you that for the past 6 weeks?  It's ok, we're really sure this time!"

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #1 on: 14 August 2013, 01:36 »
"We'll call you day x to update you on progress."

- VW

(Call never received)

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #2 on: 14 August 2013, 01:38 »
"We don't know why your order is delayed but it could be the DSG, don't worry we see you are about to be given a confirmed BW... oh wait, did you order a camera?  Unfortunately there are a few delays..."

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #3 on: 14 August 2013, 01:40 »
"We see a lot of customers are using the online tracker.  They must be concerned about the delays with their order and want more information.  I know, let's take down the only thing they can look at for "maintenance" reasons that should help smooth things over."

- VW
« Last Edit: 14 August 2013, 01:51 by Bill_the_Bear »

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #4 on: 14 August 2013, 01:45 »
"We didn't anticipate the level of demand for this model.  You pre ordered months ago?"

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #5 on: 14 August 2013, 01:47 »
"Build allocation is complex and affected by many factors.  For example despite having months worth of orders placed and higher than expected demand we felt it important to build hundreds of demos instead of clearing the backlog."

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #6 on: 14 August 2013, 01:48 »
"Your mistake was you preordered.  Means we can just string you along while taking and delivering other customers who we think would go elsewhere if told to expect a big wait."

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #7 on: 14 August 2013, 01:50 »
"Our dealers are upset they're not getting any income because we haven't fulfilled any of their customers orders yet.  No problem, tell them to start flogging all those demos we made in the meantime."

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #8 on: 14 August 2013, 01:53 »
"You didn't think the lead times we quoted were real right? :laugh: that was just sales talk!"

- VW

Offline Bill_the_Bear

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Re: The things VW says RE: mk7 orders
« Reply #9 on: 14 August 2013, 01:55 »
"I can't see any reason why a change to your order would affect your BW.  Honest."

- VW