Another ebay/paypal issue...

[scarr89]

Had some adaptors up for sale on egay, however I sold them before the end date, got the funds from the buyer via a gift on paypal.

The bloke now reckons that 1 of the adaptors has 2 sheared threads!? Which it doesn't... I would never have sold them like this.

There is one thread which isn't ideal, but this was listed and no problem with.

They sold for £120 inc postage, now he is asking for £60 back or he will open up a case for a full refund.

1. Can he do this as he paid via a gift?
2. What should I do?
3. I have had a google around but cannot find any definitive answers...

Really not wanting to lose out on anything obviously...

[lewis1641]

If he paid via gift then he can't open a case against you. But he could open a civil case through small claims court.

If you are 100% certain you are not at fault then tell him to do one.

But if there is a chance something isn't right and you just didn't notice then that doesn't seem fair.

[scarr89]

If he paid via gift then he can't open a case against you. But he could open a civil case through small claims court.

If you are 100% certain you are not at fault then tell him to do one.

But if there is a chance something isn't right and you just didn't notice then that doesn't seem fair.

Thanks mate, that is what I thought.

They came off my car and then I wrapped them up...

So much un needed stress & agro. 

[X4MGS]

Welcome to my world... 


Nothing he can do via paypal, but as said he could make a civil case...


Why not just offer him a % off the price to try &  keep him happy...


Last thing you want is him turning up on your doorstep threatening you!

[Gti_Jamo]

Tell him to send you them back for inspection and if they are buggered then give him a refund. If he doesn't agree to this well there is nothing you can do for him. Its his own fault. Don't give them nothing back until you have seen what the problem is. You would be stupid to do so.

[scarr89]

Tell him to send you them back for inspection and if they are buggered then give him a refund. If he doesn't agree to this well there is nothing you can do for him. Its his own fault. Don't give them nothing back until you have seen what the problem is. You would be stupid to do so.

A fair comment. But then I wouldn't know unless I had a wheel to fit, which I know don't...

I have offered him loctite (I know what you are all thinking) and & a postage refund.

I really intend on not giving him any thing else.

Cheers

[scarr89]

He is know going to 'go through his CC company'...Any ideas on what could happen here.

The fact that he bought them on a CC makes me wonder if he shuold have been buying them at all!...

[justalex81]

you really should have checked them and taken pictures of them before selling so you could disprove his claim

[lewis1641]

If I sell stuff and people are not happy I generally just give full refund on the return of the stuff. Rarely give partial refund as I think lots of people just try it on. In this case though it is perfectly possible the buyer has buggered the threads himself.

[danny_p]

bet they are ali,

bet he crosstheraded the bolt and carryed on winding,    1st thing i would do is request photos you'll soo see if its old or fresh damage