Had a confirmed BW34 was due to be built this week. Still no update on the tracker to say that it's been built which is very annoying. As I have previously said I ordered end of April and was told that I would have a GTD by end of July mid August but 'conveniently' was delayed to Bw 33.
I called VWCS women was quite helpful, explained that the delays were causes by the factory shutting down for 4 weeks. Also advised that because of this the build may go into the following week. I enquirer as to why you would call it a build week. She asked that I contact them on tue as the relevant department is closed to allow them to give me a full update.
I then emailed the dealer and advised that what i am being told is not good enough and that if itsnnot reaolved by tuesday/wednesday I will seek to cancel as I am having to spend more money in getting around without a car as I have had to rent a car on a few occasions.
The dealer replied as follows:
Thank you for your email.
I have checked on our ordering system today, and it is still saying build week 34. I don't know if it may not have updated because we are now at the weekend or not - but I have spoken to my Sales Manager today and he has asked if you can bear with us until Tuesday when VW re-open after the Bank Holiday so we can call them to see if there is anything we can do to help with your current situation.
Obviously, I do not want to lose you as a customer and I want you to be driving a Golf GTD, so I will do all that I can to keep your order here with myself.
I will call you on Tuesday to update you with what we can do for you.
This is like the blind leading the blind.
