In terms of my dad's order cock-up, he's trying to negotiate getting the DBP one that will be built within 2 weeks rather than wait for the reordered red one. The dealer initially offered to give him the Pearl paint gratis, which doesn't seem that generous considering he's ordered a car without it. A £500 "freebie" that wasn't even ordered for their mistake? I think they're getting off lightly. Now my dad wants to take them up on it they're asking all sorts of questions about the p/x and it's condition as they say they were slightly generous with what they're offering (07 reg 5 door DSG 170TDI GT in Tornado Red with 110k miles). They're on about further depreciation, but they can minimise that by giving him the black one now rather than the red one in September - it's in their interest to give him the black one sooner. Just trying to make out they're doing him a favour by letting him have free pearl paint he didn't ask for, for their cock-up. I do think they're takiing a few liberties considering I have got them 2 car orders, not one.
Biggest victim of the cock-up is me - if they changed that black back to red before "build week confirmed" kicked in, i'd probably have been back 1st in the Pulman queue for an imminent build.