dealer prep

[Bill_the_Bear]

Bill would you be happy for your prep to be done by someone on minimal wage using a sponge and not really bothering if they drop the sponge on the ground and then just continue?

Not really no!  but if they damage the car so I can tell I'd complain... if I can't find any damage then its ok, for me at least.

I dunno what the solution is really.  Its a lot of time and money for me to warn them off and arrange everything myself.  Especially since my dealer is 100 miles from me so I can't really pop in and watch them do things so I'm satisfied with their work.  Its not like they'll give me a refund for the work I'm asking them not to do.  And where does it end?  Should I arrange to be at the port and watch the car being unloaded and all through delivery to the dealer?  It only takes one asshole driver to think its fun to drive it like crazy.

I've refused delivery to my house and said I will collect from the dealer, but I think that is as far as I can go.  And I'll still have to pay the standard delivery as its "free"... i.e. rolled into the total OTR so that I can't get it refunded.

How much are you guys paying your own detailers to go to the dealer and prep if for you and what are you having them do?

[Chriscav]

Just been down to silverlink vw to view their gti in night Blue.
Looks great in good sunlight, but the swirls and scratches are horrendous on it!!

[Buster73]

I bought the dragons E35 from Pulman Sunderland , the gentleman who did the AG lifetime prep on it was first class , when it went in for service I was given some more polishes and cloths gratis .

He certainly took pride in his work and over a year later it looks like new .

Some posting on here are making sweeping generalisations about the quality of staff employed to prep cars and some of you are sounding like a set of fannies.

[matchboy]

Some posting on here are making sweeping generalisations about the quality of staff employed to prep cars and some of you are sounding like a set of fannies.

Not really, people are only commenting on their own experiences.  Which could be more than one dealer.  And if their prep has been sh1te then it was sh1te. 

[JoeGTI]

some of you are sounding like a set of fannies.

 

[mcmaddy]

I bought the dragons E35 from Pulman Sunderland , the gentleman who did the AG lifetime prep on it was first class , when it went in for service I was given some more polishes and cloths gratis .

He certainly took pride in his work and over a year later it looks like new .

Some posting on here are making sweeping generalisations about the quality of staff employed to prep cars and some of you are sounding like a set of fannies.

To be fair Pulman Sundrland dont use a car wash. They have a guy with a jet wash so may be better than others. Pulman Durham have a proper car wash and my car is scratched to buggery from it.

[Golf7]

Still waiting for my Golf, but to pass the time the Mrs. has just treated herself to an upgrade on her A1, and had an A1 S-Line Black Edition, in that really nice Daytona Grey colour.

Collected it yesterday afternoon. She took it to work last night. When she came home this morning I was outside and as she pulled up all I can see in the sunlight are light, circular swirls all over the bonnet where some monkey has used a dirty cloth during the dealer prep.

 

I'm away from tomorrow until next week (Goodwood FOS) but sorting this out will be top of my to do list when I get back!!

I have just sent an email to my VW dealer requesting that nothing other than a jet wash and natural drying is to be done to the exterior of my Golf before I collect it, will sort it myself when I get home!!

[Dully]

I had a real panic on when I first started to read this topic as the dealer will be doing car prep and autoglym for me.

I have had 3 previous new GTI's from the same dealer and can't complain so far but there is always that possibility.

I once had a local hand car wash scratch one though, the local body shop had to machine polish it and it never looked the same 

Anyhow, I decided to take a look at all the new cars in the dealers showroom, many different colours in there and they were all mint, no swirls or scratches so fingers crossed my car will be prepped ok.

I dont really want to drive it off uncleaned, I like to turn up and see it gleaming in the showroom and they open the doors for me to drive off, we are all different 

[Golf7]

Luck of the draw I suppose! It depends if you want to risk your car being prepped by the apprentice or a bloke that has had a row with his Mrs last night! All I know is our A1 bonnet is pretty bad so I won't take the chance with the Golf!

[matchboy]

Luck of the draw I suppose! It depends if you want to risk your car being prepped by the apprentice or a bloke that has had a row with his Mrs last night! All I know is our A1 bonnet is pretty bad so I won't take the chance with the Golf!

For an extra £129 IMO the piece of mind is worth it!  GAP is a must on expensive cars - too many bellends on the road to not buy it.

EDIT - comment relating to the wrong thread!