Test Drive with Pics

[JoeGTI]

That's an unbelievable attitude from a salesman. Wouldn't darken their door again if spoken to like that.

[monkeyhanger]

I might drive a little further for my services and warranty work in the future. They must have people going in there and accepting low p/x as well as no discount routinely....mugs!

For anyone in the Tyneside area wanting to pop by, the GTI was being parked in the parking bays just outside the glass doors into the showroom that face the used car lot (around the corner on the right of the main building as you face the front doors).

[George k]

I take it that's more customers for Pulman 

[monkeyhanger]

I take it that's more customers for Pulman 

Yes, i'm a Pulman convert after Benfield tried to shaft me on the last car. I always go to Benfield first to see what the bottom line is for p/x and discounts and then get Pulman to beat it, which they do without issue and usually by quite a margin. If it wasn't so far out of my way to get servicing and warranty work done, i'd have it all done by Pulman. They also sponsor NUFC too 

[Chriscav]

I take it that's more customers for Pulman 

only reason I didn't go with pulman is that I got a better deal down south.
Pulman sunderland were miles better that benfield.
I will be taking the golf to pulman Durham for its aftersales care.

[CraigW]

Anyway, all looked good from what I saw except wor lass wasn't impressed with the red/white/grey tartan. "looks a bit mulberry charva that does, is yours coming like that?". I then proceeded to explain that GTI and GTD come in the pattern except for the GTD there is a shade of grey where the red aspects of the GTI interior are. She could see that I wasn't impressed with the comment and said "well the grey will look better than the red" in her attempt at appeasement. 

  That sounds familiar. My girl said exactly the same thing when I showed her pics of the interior, in fact she just started laughing 

[mcmaddy]

I always go to the Durham site for my servicing. have had a few problems with my current car but still going to Durham.

[Gryzor]

Cheers for the pics and review CraigW

Right colour, shame about the number of doors though

[Bill_the_Bear]

McMaddy: Silverlink has one and it was in today. Shadow blue. I went for a look and as I pulled into the dealership it was just coming back from the sales manager having taken someone out (he was driving, not the customer). He got out and was back in the dealership by the time I had parked up and walked around. Had a good look at it (around it and through the window at the interior). The salesmanager came out and asked if I was interested in ordering one, or had I already. Then he recognised me as the person who'd been in, got short shrift after asking for a discount and getting a poor p/x price offered for the Roc, then coming back days later for the Roc service and telling him 2 had been ordered elsewhere. He told me that as I wasn't buying from Benfield he wasn't prepared to let me sit in it. I said that I was a Benfield customer as i'd previously bought 3 cars from them and I still chose to take my warranty work and servicing there for convenience. "that's aftersales" he sneered, and walked back in the showroom, what a complete twit. 

Anyway, all looked good from what I saw except wor lass wasn't impressed with the red/white/grey tartan. "looks a bit mulberry charva that does, is yours coming like that?". I then proceeded to explain that GTI and GTD come in the pattern except for the GTD there is a shade of grey where the red aspects of the GTI interior are. She could see that I wasn't impressed with the comment and said "well the grey will look better than the red" in her attempt at appeasement. 

If I lived near I would go down there, play him along for a test drive then explain I like the car and will be ordering one, but not from him as he has a poor reputation, and leave.  Teach him a lesson about customer service.  But I don't live near.

[Chriscav]

I would but I've already been down and laughed at their part ex offer and walked out.