Does warranty cover problems with the alloys? VW seem stubbornly unable to tell me what is and is not covered by warranty. However, since I've specifically asked for a list of what is not covered (via email) and the reply never mentioned anything I can only assume everything is covered.
It does, but getting action depends on the dealership.
The affected Golf was from Benfield, and i'd not had any interaction with Pulman before, so it seemed natural to go to Benfield. The warranty manager outright refused, blaming stone chips that had penetrated the lacquer. There were no stone chips, no scrapes and the lacquer was intact. Not only did I show the warranty manager this, I shhowed him that most of the whiteworm was sprreading from the sharp machined edge by the tyre rim overhang and that the overhang of the tyre had protected it from any chips, but by paint's nature to draw away from sharp edges I summised that the paint on that edge was probably very thin. I put it to him that with that reasoning, a paint defect had allowed the oxidation to occur. He still refused to budge, even after I showed him that all the used Golf GTs on the approved used lot at least 18 months old also had it - were they all faulty? Still a refusal to budge, but a confession - he feared that VW wouldn't pay up for replacements should he supply me with them.
I went to Pulman. Straight away the warranty manager was like "we've seen this plenty of times, we'll get the replacements ordered today and get them fitted next week for you". So began my VW relationship with Pulman. My car also needed a new rear badge/boot handle and new wheel centre caps as the foil used also developed white worm. The centre caps on my Scirocco haven't gone yet, so maybe a lesson has been well learnt there.
