Possible New Engine Needed?

[Obbzi]

Can a few people listen to min and see what they think, it was from a cold start this morning.

http://www.youtube.com/watch?v=sK9c96U1GHk

To be honest, it doesnt sound ultra smooth ( which the TSI never does) But doesnt sound no where near as bad as a lot of timing chain sound on YouTube.

Let us know what you guys think....

That sounds pretty much the same as mine and I don't know if thats good or bad! 

[Poached]

It's the sound between 8 and 10 seconds.

You can hear a drone that is distinct from the Pulleys/Chain/Injectors/Engine vibrations etc.

Now whether this is a sign of problems or not is the question!

[mike.]

Sounds normal to me.

Just had my 40K service and asked the dealer about the tensioner.

They have only had one Tiguan fail, fixed under warranty,  and they know of another local dealer who had a failure but the customer caught it before any damage was done.

According to a previous link,VW they will cover it up to 6 years and 200,000 KM, as long as the car has been serviced correctly.

Seems a pretty rare occurrence so wouldn't let it worry you.

[RocketRossUK]

I know it is probably rare in regards to how many they sell. But crossing your fingers every morning is no way to live.

I told my mate who has  10 plate Octavia VRS about this problem and now he is scared. Just dont like the idea of a ticking time bomb.

But it seems to be all German cars at the minute....BMW, Mini etc....

[spiderman]

Hi Guys

I'm a newbee on here, but have been lurking for a while This thread has been very useful to me as well.
I've a Dec 09 car with 33k on the clock and i've owned it for 9 months, in that time it has never missed a beat and has been great (i've had a mk2 and mk4 before) The car didn't have a full VAG history, but did have a full history at a local garage, it was the spec i was looking for so i bought it anyway, I checked it out myself and found everything to be as it should be.
My Local VW garage (Hawco, Peterhead) has looked after my previous ones (despite me being a mechanic ) so i'm happy with their service and skills. So naturally i booked the car in to them for its annual service.

Imagine my surprise when they phoned me to say they had the Camshaft and Crankshaft warnings come up on the Diagnostics and that with the computer disconnected the car now had its management light on and wouldn't start. So i got the same tale about Tensioners that you have discussing on here, they said VW goodwill would cover 100% of the parts and 30% of the labour to change the tensioner and quoted £145 inc.vat for the job. This was step one! i left them the car and got a nice wee Polo courtesy car (given this was unexpected i thought that was good service as you usually have to pre-book a courtesy car)
Anyway as the week went on it turned out the Tensioner hadn't completely failed but had been erratic enough for the chain to start eating the casing, which had put metal through the engine, when they dropped the sump it was full of particles so they are Changing the Engine and all the associated components that use the sump oil. I should be getting the car back tomorrow (3 1/2 weeks later) and the Cost to me is to be £965 incl VAT.

I agree that given it is a known problem then paying for it hurts a bit, but i'm also getting a complete new engine for just under a grand on a car that is out of warranty and until now, hasn't been maintained by VW. On the whole I'm very happy with the outcome and with the service but i would have expected the underlying issue to have been a recall.

For anyone with an 09/10 TSI engine it has to be worth getting the Tensioner replaced, but surely if VAG quoted the 100% on parts and 30% on labour giving the £145 quote for the job, then you should be trying to get it under those terms, it has to be worth it for VAG as well as it saves them the cost of the engine.

Looking forward to getting my baby back

Cheers

Sandy

[Poached]

Are you not unhappy that you have had to pay over £1000 for a new engine possibly due to Tensioner design?

[Obbzi]

Are you not unhappy that you have had to pay over £1000 for a new engine possibly due to Tensioner design?

I would be

Goo dpoint about VW offering a deal as then everyone wins, customers get piece of mind, VW get a lot less new engines to shell out for!

[RocketRossUK]

Spiderman, did you get this offer in writing or verbal, I hope you have it in writing so i can take it to my VW branch.

[Jimmgc51]

Hi Guys

I'm a newbee on here, but have been lurking for a while This thread has been very useful to me as well.
I've a Dec 09 car with 33k on the clock and i've owned it for 9 months, in that time it has never missed a beat and has been great (i've had a mk2 and mk4 before) The car didn't have a full VAG history, but did have a full history at a local garage, it was the spec i was looking for so i bought it anyway, I checked it out myself and found everything to be as it should be.
My Local VW garage (Hawco, Peterhead) has looked after my previous ones (despite me being a mechanic ) so i'm happy with their service and skills. So naturally i booked the car in to them for its annual service.

Imagine my surprise when they phoned me to say they had the Camshaft and Crankshaft warnings come up on the Diagnostics and that with the computer disconnected the car now had its management light on and wouldn't start. So i got the same tale about Tensioners that you have discussing on here, they said VW goodwill would cover 100% of the parts and 30% of the labour to change the tensioner and quoted £145 inc.vat for the job. This was step one! i left them the car and got a nice wee Polo courtesy car (given this was unexpected i thought that was good service as you usually have to pre-book a courtesy car)
Anyway as the week went on it turned out the Tensioner hadn't completely failed but had been erratic enough for the chain to start eating the casing, which had put metal through the engine, when they dropped the sump it was full of particles so they are Changing the Engine and all the associated components that use the sump oil. I should be getting the car back tomorrow (3 1/2 weeks later) and the Cost to me is to be £965 incl VAT.

I agree that given it is a known problem then paying for it hurts a bit, but i'm also getting a complete new engine for just under a grand on a car that is out of warranty and until now, hasn't been maintained by VW. On the whole I'm very happy with the outcome and with the service but i would have expected the underlying issue to have been a recall.

For anyone with an 09/10 TSI engine it has to be worth getting the Tensioner replaced, but surely if VAG quoted the 100% on parts and 30% on labour giving the £145 quote for the job, then you should be trying to get it under those terms, it has to be worth it for VAG as well as it saves them the cost of the engine.

Looking forward to getting my baby back

Cheers

Sandy

Read my previous post mate, VAG don't wonna know. I even said Id be willing to pay a little if so much was covered by them and the argument is "Its not a fault until it breaks" which in all fairness the amount of GTI's in the country that have/will break is probably a v small %

I'm not really bothered about mine anymore if it goes it goes but I certainly wont be out of pocket I'll refuse to pay a penny on the grounds both vag customer service have logged the call as well as me recording the call and my local dealer logging and stating "There is no fault"

This is my peace of mind 

[spiderman]

Are you not unhappy that you have had to pay over £1000 for a new engine possibly due to Tensioner design?

Dude, i was livid for the first few days and even suggested that they may have turned the engine over and skipped some teeth, however the service manager was really good about it and i have subsequently seen the worn and damaged bits so i calmed down a bit.
Once i learned it was a known fault i thought the 100% + 30% was a bloody cheek, but having spoken to trading standards and few friends in the trade, i kinda realised that despite the fact it would be a huge PR disaster for VAG to refuse to pay for any of it (especially as they have set a precedent), they could, as the car was out of warranty and perhaps many lesser manufacturers may well have done so.
I'm now happy i took it back to VW for its service, i'm sure it would have been much more complex and potentially more expensive if it had gone elsewhere or i had serviced it myself.
I have to be pragmatic and accept that yes it has been expensive, but i do have a nice new engine in a car i already love and intended to keep and perhaps the outlay is reflected in an increase in the car's value as it has a new VW fitted engine.

Rocketross, i'm afraid the offer for the tensioner quickly became a Chain and casing and then a new engine so i have nothing for the earlier quotes in writing, sorry

Jim, i completely get where you are coming from and i hope you are right and never have to use it.
The TSI engine is in a lot more cars than the GTI though so i still think its surprising they never went for a recall.

Sandy