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Author Topic: Problem with depo projectors  (Read 997 times)

Offline brewey

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Problem with depo projectors
« on: 27 March 2013, 10:49 »
Before Christmas I bought a set of r32 style projectors from fk thinking it would be a good mod for the golf. When I opened the box the adjuster brackets that link to the motors were broken. I contacted fk and they basically told me in broken English to get lost; according to them I must have broken them myself when installing them rather than it being a manufacturing/ transport problem.

I've tried epoxy resin to stick them back together and the one was ok. But the problem is that the passenger one is being a git and won't go back together. Does anybody know where I can get a replacement bracket from? Has anyone else suffered this problem?

Thanks guys.
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Offline Nino

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Re: Problem with depo projectors
« Reply #1 on: 27 March 2013, 12:58 »
I'm sorry to hear this mate that's two issues with fk I've seen in the past 6 months I will never use them again. Hope u sort it.
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Offline dom

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Re: Problem with depo projectors
« Reply #2 on: 27 March 2013, 13:05 »
I bought mine from a UK based company, they also arrived broken. I gave them a call and they sent a courier the next day with a replacement set and collected the broken ones.

I'd be complaining to FK again to be honest.
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Offline Dalo Harkin

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Re: Problem with depo projectors
« Reply #3 on: 27 March 2013, 13:12 »
sounds like shocking customer service!  :shocked:

Now you have added epoxy to them though, it will look like you broke them and have tried to repair them.

I would still call someone at FK and speak to someone about their complaints procedure
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Offline brewey

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Re: Problem with depo projectors
« Reply #4 on: 27 March 2013, 13:52 »
Thanks guys, I have re contacted them today about it, but after being told that I couldn't do anything last time I thought well I'm not, not using them as they look like a cracking set of lights. It looks like that adjuster bracket is made from the cheapest plastic possible though.

I just wondered if anyone had any ideas where replacements could be found or if anyone made anything that sorted it.
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Offline brewey

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Re: Problem with depo projectors
« Reply #5 on: 27 March 2013, 13:53 »
Quote from: Nino on 27 March 2013, 12:58
I'm sorry to hear this mate that's two issues with fk I've seen in the past 6 months I will never use them again. Hope u sort it.

Cheers mate, I won't be using them again either that's for sure. They were a nice gift from the wife so she wasn't too happy to say the least either.
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