VF are a f**king joke. Weds I called and was told thursday I'd have the S3, along will collection of the HOX. I called VF around 2pm to find out the order status as I hadn't received any updates on the tracking of the phone. I was told that the order hadn't been put through fully. The guy said he'd put it through straight away and the S3 was scheduled for today and the collection of the HOX for monday. Again no updates or anything so today I call again and have been told that it's not been marked as dispatched yet, because they haven't received my old handset, so they can't dispatch the phone until they receive the handset, which is supposedly collected monday. So I won't have the S3 till mid next week at least. I told the woman I spoke to that VF need to wake the f**k up (using those exact words) and she apologized and credited my account with £10, I told her I rather have the S3 today than the £10. If on monday my phone is not collected I'm calling back and the manager will be hearing me. I wish I'd moved away from VF, they're a bunch of f**king useless monkey thingys.