Author Topic: do dealers charge labour for works within warranty?  (Read 6629 times)

Offline gti210ps

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Hi guys

i am about to pick my GTI from my local dealer, it had its mechatronic changed.  I know that is covered by warranty.  What i wanted to know is, do/can dealers charge labor for fixings that take place within warranty?

Ta
GTI MKVI, 5dr DSG, Candy White, Bi-Xenon, ACC, 18" Monza shadow, RCD510 w/Dynaudio, Sunroof, w/2 baby seats... and she's a beauty.

Offline Viking

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Re: do dealers charge labour for works within warranty?
« Reply #1 on: 01 July 2012, 12:56 »
Not usually. If it's full manufacturers warranty then no, if it's a VW approved used car then the warranty will be limited to certain components (or more accurately will exclude certain components) then there may be charges under that. Also, certain consumables will not be covered outside of the manufacturers warranty, like oils and fluids perhaps.

Depends on the warranty.

Offline Jimble

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Re: do dealers charge labour for works within warranty?
« Reply #2 on: 01 July 2012, 13:22 »
In short no, if it's covered by the warranty then there will be no charge.
Currently pootling around in our family wagen, a Tiguan SEL 😂

Offline gti210ps

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Re: do dealers charge labour for works within warranty?
« Reply #3 on: 01 July 2012, 14:38 »
Not usually. If it's full manufacturers warranty then no, if it's a VW approved used car then the warranty will be limited to certain components (or more accurately will exclude certain components) then there may be charges under that. Also, certain consumables will not be covered outside of the manufacturers warranty, like oils and fluids perhaps.

Depends on the warranty.

well it's a full manufacturers warranty on a new car.  They are changing the machatronic, i had the DSG service something like 5k miles ago so was I've asked them to take the oil and use it.  I'd not expect them to charge me labor, since they are fixing the car within warranty right? 
GTI MKVI, 5dr DSG, Candy White, Bi-Xenon, ACC, 18" Monza shadow, RCD510 w/Dynaudio, Sunroof, w/2 baby seats... and she's a beauty.

Offline Viking

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Re: do dealers charge labour for works within warranty?
« Reply #4 on: 01 July 2012, 14:57 »
Under full manufacturers warranty, VW will pick up the full tab.

Offline gti210ps

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Re: do dealers charge labour for works within warranty?
« Reply #5 on: 01 July 2012, 15:01 »
Under full manufacturers warranty, VW will pick up the full tab.

hopefully
GTI MKVI, 5dr DSG, Candy White, Bi-Xenon, ACC, 18" Monza shadow, RCD510 w/Dynaudio, Sunroof, w/2 baby seats... and she's a beauty.

Offline Wayne

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Re: do dealers charge labour for works within warranty?
« Reply #6 on: 01 July 2012, 23:55 »
Labour should only be charged if it is parts warranty.

Offline gti210ps

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Re: do dealers charge labour for works within warranty?
« Reply #7 on: 02 July 2012, 09:38 »
Labour should only be charged if it is parts warranty.


what do you mean 'parts warranty'?  Does mechatronic count as part?
GTI MKVI, 5dr DSG, Candy White, Bi-Xenon, ACC, 18" Monza shadow, RCD510 w/Dynaudio, Sunroof, w/2 baby seats... and she's a beauty.

Offline Wayne

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Re: do dealers charge labour for works within warranty?
« Reply #8 on: 02 July 2012, 10:45 »
what do you mean 'parts warranty'?  Does mechatronic count as part?

If your car is under warranty then you should pay no labour however if you have a new part recently fitted and it fails that can be classed as parts warranty and they do / should charge labour.

Offline gti210ps

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Re: do dealers charge labour for works within warranty?
« Reply #9 on: 02 July 2012, 11:00 »
what do you mean 'parts warranty'?  Does mechatronic count as part?

If your car is under warranty then you should pay no labour however if you have a new part recently fitted and it fails that can be classed as parts warranty and they do / should charge labour.

oh, right, then I guess i pay no labour since the car is under warranty and the mechatronic which failed is the one that came with the car  :sick: still feeling sick about the whole thing though... why, oh, why break????
GTI MKVI, 5dr DSG, Candy White, Bi-Xenon, ACC, 18" Monza shadow, RCD510 w/Dynaudio, Sunroof, w/2 baby seats... and she's a beauty.