Author Topic: Prospero seriously ill!  (Read 19383 times)

Offline Rolfe

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Prospero seriously ill!
« on: 11 June 2012, 22:50 »
Sorry I haven’t been here for a while - just drifted off, you know how it is, things to see, people to do...

Those of you who have been here from almost the beginning may remember Prospero - my Sept ’09 GTi in Blue Graphite.

http://www.golfgtiforum.co.uk/index.php?topic=121668.0



He’s been a fantastic car, absolute pride and joy.  All-rounder par excellence.  I particularly remember one evening, election campaigning in a rural ward, when a very up-market-seeming gent in a very up-market rural house looked at him and said, “are all you SNP people rich?”

Sadly my elderly mother, for whom the ACC was added, died last August.  But she loved the car too, and having such a smooth ride meant she got out more than she otherwise might have done in her last couple of years.

Anyway, a week ago it looked like Prospero died too!

He’d had his third service about three weeks previously, just over 30,000 miles, no problems at all.  I have to say I’d thought his fuel consumption had been a little poorer than of late for about six weeks, but I could have been imagining that.  I’ll update my fuel consumption graph and see how it looks later.  I also thought I heard the very occasional misfire, but it was so slight and so infrequent I didn’t even mention it to the garage.

On Monday 4th June I was working (so were most people in Scotland as far as I could see), and I drove to work as usual.  No problems.  Overtook a couple of cars on the A702, as usual.  Parked outside work as usual.  Left work about 5.30, and Prospero wouldn’t start.  Battery fine, engine turning over, but wouldn’t catch.  Wondered if I’d flooded the engine (can you flood a car with a DSG?), and went back inside for 15 minutes just to see.  But that didn’t do the trick.  Went back to my office and phoned the RAC.  The patrolman showed up quite quickly, and he couldn’t get any joy either.  The spark plugs were black and oily, but cleaning them made no difference.  In the end he said he’d tow me back home, and we agreed he’d leave Prospero in the forecourt of the garage which has looked after him since he was a nipper, and I’d walk the half-mile home.

Next day I phoned Andrew, who runs the garage, and he said he’d been just about to phone me.  Looks catastrophic, he said.  Looks like you need a new engine.

WHAT???!!!

So Prospero had to be transported (by the RAC but this time they charged me money, £135) to the dealer where I bought him, about 25 miles away, because it was a warranty job.  Then the dealer (Verve) said they wanted £65 from me to put the spark plugs back, because Andrew had taken them out in his initial assessment and had thought there was no point putting it all back together.  The next two days were spent in to-and-fro between them and Andrew, looking for documentary proof that every drop of oil he’d ever put into Prospero was pukka kosher VW stuff, but eventually he satisfied them that it had all been done by the book.

Meanwhile I’m panicking.  This happened on Monday evening, and on Friday evening I was scheduled to drive to Mull for a five-day break.  I’d even got my friend added to Prospero’s insurance so we could share the driving.  For logistical reasons we couldn’t take her Polo.  And nobody was prepared to give me a courtesy car.  The garage said they would have done but all theirs were booked up ten days in advance.  VW started to arrange a hire car for me then turned round and said that since I’d let Andrew service Prospero and not the dealer (even though he’d done it perfectly), I could whistle for a courtesy car for all they cared.  My insurance company didn’t want to know, because I hadn’t had an accident.  The RAC offered me one for 24 hours.

Oh great.

In the end I hired a car for the week from Arnold Clark.  It’s a Kia that seems to be a shopping trolley with a lawn-mower engine, and it crawls up even little hills in second, but at least it goes and it was only £135 for a week.  Plus £15 to get my friend on the insurance.  So I’m posting this from Craignure, having spent the day in Tobermory, it’s not all bad.

I heard from Verve today.  Andrew was right.  Prospero needs a new ENGINE!  But they have ordered it and he should be all better by Thursday when I get back from holiday.  Something to do with the compressor they said.  They will explain all when I collect the car.

But at least they’re not arguing about it being a warranty job.

So here I am, £135 to transport the car, £65 to put four spark plugs back in, £150 for a hire car for a week.  What’s that, £350 altogether?  Plus a prezzie for the friend who doesn’t know it yet but is going to ferry me to return the hire car and collect Prospero on Thursday.  Could be worse, not really high finance, and at least the new engine is under warranty.

But hey, a new ENGINE!  In a car less that three years old!  Am I the only one who’s encountered this one?  And can you imagine the week I spent wondering if Prospero was dead and gone, and if VW were going to disown the warranty completely because Andrew had done the servicing?

Rolfe.
« Last Edit: 11 June 2012, 23:20 by Rolfe »

Offline p3asa

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Re: Prospero seriously ill!
« Reply #1 on: 11 June 2012, 23:17 »
Sorry to hear about your mother Rolfe. I always associated your car with her and the ACC.

That's pretty shocking that a new engine is needed so early in the cars life. Or have you been tearing its lungs out round those country roads?

I've read on other VW forums about the TSi 1.4 engines causing problems and occasionally having to be replaced.

It makes you wonder if buying a car out of warranty would ever be a sensible idea.
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Offline Rolfe

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Re: Prospero seriously ill!
« Reply #2 on: 11 June 2012, 23:26 »
It's a thought, isn't it?  No, I haven't been doing anything awful.  Petrol consumption almost always averaging better than 30 mpg over a tankful should prove that.

I had always intended to keep Prospero until he was at least as old as his predecessor Ariel, who went to the scrappage scheme aged almost 12 and with 120,000 miles on the clock.  Right now I don't know what to think.

I'm too busy being relieved VW didn't find some trumped-up excuse not to honour the warranty, with Prospero always having been serviced by a non-dealer.

Rolfe.

Offline Mr GTD

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Re: Prospero seriously ill!
« Reply #3 on: 11 June 2012, 23:26 »
First and foremost sorry to hear about your mother...

So it's been quite eventful for you of late then, so you've practically got a new car again, and on warranty...WIN WIN then esp as you love it so...glad to here its been very faithful up till now.

£135 for a weeks hire, that ain't bad...

Good to hear there was no issues with warranty claim, and I bet your looking forward to get it back esp as you've had to put up with a kia :wink:

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Offline Rolfe

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Re: Prospero seriously ill!
« Reply #4 on: 12 June 2012, 10:11 »
Don't start me on the Kia.  My friend who has also been driving usually drives a 1.1 litre Polo, and even she is swearing at it.  I don't remember driving such a wimp of a thing for decades, if at all.  It really hates even a small incline, and this is Mull!  And its clutch is so temperamental we're forever stalling it.

I had really been looking forward to taking Prospero on the single-track mountain roads, and giving my friend a chance to drive him too (show him off, more like!).  I think the DSG with a little bit of use of the paddles would really have come into its own.  The Kia is a swine.

Still, I should have Prospero back the day after tomorrow.  I wonder if they set the odometer back to zero with a new engine?

Rolfe.

Offline gman86

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Re: Prospero seriously ill!
« Reply #5 on: 12 June 2012, 10:17 »
Sorry to hear about your woes mate.

I'd be telling Verve to whistle for their £65. To put 4 spark plugs back in? I take it they weren't supplying new ones? It takes all of about 120 seconds to put them in - not to mention the fact that the engine was dead anyway and a competent mechanic would have wanted to run a compression check (which requires the removal of the plugs!).

I'd like to know what the problem with the engine was - a "compressor" isn't really a part of the engine. The closest thing it may relate to is the turbocharger, but then that in itself wouldn't end an engine.

Offline Mr GTD

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Re: Prospero seriously ill!
« Reply #6 on: 12 June 2012, 11:08 »
Don't start me on the Kia.  My friend who has also been driving usually drives a 1.1 litre Polo, and even she is swearing at it.  I don't remember driving such a wimp of a thing for decades, if at all.  It really hates even a small incline, and this is Mull!  And its clutch is so temperamental we're forever stalling it.

I had really been looking forward to taking Prospero on the single-track mountain roads, and giving my friend a chance to drive him too (show him off, more like!).  I think the DSG with a little bit of use of the paddles would really have come into its own.  The Kia is a swine.

Still, I should have Prospero back the day after tomorrow. I wonder if they set the odometer back to zero with a new engine?


Rolfe.

I'm sure if evo1986(member) is about before you get the car back he can answer this question...
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Offline jv

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Re: Prospero seriously ill!
« Reply #7 on: 12 June 2012, 11:21 »
That's a joke about the 65 quid! In many ways, great to get new engine on warranty but will be interesting to know what the proper diagnosis is. Mileage should definitely not get reset.
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Offline R32UK

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Re: Prospero seriously ill!
« Reply #8 on: 12 June 2012, 12:30 »
I feel your pain Rolfe... mine too had a new engine around the 30k mark. And no, they do not recent the odometer  :grin: (i was distressed to find this also)

I had a similar issue with spark plugs before the engine went. I was told it was timing on mine.... but who knows. They tell you what they like!! Just so happens I only told them what i liked  :wink: :lipsrsealed: :grin:

Offline PenguinGTI

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Re: Prospero seriously ill!
« Reply #9 on: 12 June 2012, 13:36 »
Sorry to hear about your mother Rolfe but, regarding the meat of your post, let me add two of my own experiences.

Back in September last year I bought an R56 MINI JCW which popped a spark plug and needed a new engine after only 3 months  of being delivered. Suffice to say in that instance I effectively rejected the vehicle (had also needed a water pump replaced after 3 weeks and the brakes squeaked horrendously).

More relevant to GTI's, my own MK6 ended up getting a new engine. I put a fair few miles on my Mk6 (63k in just under 3 years). A few months ago the cam belt/chain thingy started to go - unfortunately it ran just long enough to do some damage so VW replaced the engine FOC.