Can this be true... £600 for cruise at the dealer?

[GTI CV7]

Looking at VW's website, Cruise control is a dealer-fit option costing £180 on a Golf mk6 .
I rang Listers VW Nuneaton today and they said my car needs an additional control module bringing the cost upto nearly £600... Can this be true? Surely false advertising?

2012 model year, GTD.

[blinkers]

Not sure about the MK6, but as an ex VW service manager, I can tell you that's how it was on the early MK5's.

Up until MY07 you need to replace the control module under the steering cowling and ren the wire from the stalk down to the control unit. After that year, all the cars came with the later ECU and pre-wired.

I've been gone from VW for a while now, but this still maybe the case for your model. I'm sure some of the technical guys on here will be able to confirm this for you.

When I bought my MK5 MY09, the dealer fit price was £180.00, but I just bought the stalk at £44.00 and fitted it myself...real easy, if all the wiring is in place.

Congrats on the car by the way...the MK6 is so much more complete IMHO! 

[The Doc]

These guys did my 2011 MY for £300 after my dealer said they couldn't do it: http://www.vwcruise.com/

[Cliff_944]

My dealer is charging me the £188 fora 2012 GTD.  It is being done now.  Steve (Mr GtD) had his done for £188 from his main dealers.  It a standard, advertise charge.

[Cliff_944]

Just checked the web site and it says cruise control fitted for £188.  I presume that means working.   

On the web site there is no mension of additional costs for extra bits for GTD owners. 

I'd ring back Listers and ask for the manager and ask him why they are not charging the advertise price. Or VW customer services to complain.  Let us know how you get on.   

http://www.volkswagen.co.uk/owners/accessories/convenience-and-protection/1K0054690B/cruise-control-with-multi-function-display?mark=golf-2009&offset=30&previousCategory=convenience-and-protection

[Mr GTD]

My dealer is charging me the £188 fora 2012 GTD.  It is being done now.  Steve (Mr GtD) had his done for £188 from his main dealers.  It a standard, advertise charge.

+1 what Cliff said...

[Mr_F]

beware...pikies in Nuneaton!

[Jimble]

Literally 5 minutes ago, i've just had the £188 quote, although mine is a 2010 build.

[GTI CV7]

I spoke to the dealer, both Service then Parts. Firstly they said the £188 is a factory fit price, I told them it's a dealer fit price. Then they said my car needs a new steering module and the fully fitted price is £566. I've now been on hold to VW Customer services for around 10 minutes. They've so far said that £188 is a recommended price only and that is something between the dealer and me. I said there are at least two people I'm aware of who have 2012 GTD's with dealer fitted cruise at a cost of £188. I was then told they can only comment on my individual case!?
The person then said I should read the small print in the T&C's on their website and as the dealer has explained the reason for the increase then there's nothing that can be done. She said the prices are subject to change without notice!
Now it's been escalated to a 'case manager' and I'm expected to be fobbed off by them in the next 48hrs!
The plot thickens

[Mr GTD]

I spoke to the dealer, both Service then Parts. Firstly they said the £188 is a factory fit price, I told them it's a dealer fit price. Then they said my car needs a new steering module and the fully fitted price is £566. I've now been on hold to VW Customer services for around 10 minutes. They've so far said that £188 is a recommended price only and that is something between the dealer and me. I said there are at least two people I'm aware of who have 2012 GTD's with dealer fitted cruise at a cost of £188. I was then told they can only comment on my individual case!?
The person then said I should read the small print in the T&C's on their website and as the dealer has explained the reason for the increase then there's nothing that can be done. She said the prices are subject to change without notice!
Now it's been escalated to a 'case manager' and I'm expected to be fobbed off by them in the next 48hrs!
The plot thickens

Oh dear....this just stinks of another way VW will try and get more £££ out of people....

How can this be right, surely the price quoted on the web is the price you pay regardless of age of vehicle if not then this shud be stated on the web....which it clearly isn't!

Grrrrrrr!!!