Where do i stand with this ebay dispute?

[jnufcuk]

Bloody iPhone Ye refunded him will change it now lol

[TurboBeast]

Report him for suspected fraud?

[Mk1Macca]

Don't even get me started on this one!

I sold an XBox a few years ago when they were newish. Sold for £300. Posted it recorded Parcel Force then heard nothing from the guy. Figured he just didn't want to leave feedback, so moved on with my life.

2 months later, he mailed me and asked where it was. I told him it had been posted and that the tracking showed it as delivered. He then raised a dispute with PayPal claiming he never bought it and that his card must have been stolen??!? WTF?

As soon as I saw this, I severed the link between PayPal and my account as I knew friends that had had money taken out of their bank accounts with things like this. Thankfully did it in time, but my PayPal account showed a negative balance of £300 and my account was suspended.

I argued that it had been delivered and that how could I possibly check if the card was stolen or not - as I don't have access to that side of the transaction. That was surely why they took 4%?

Anyhow, long story short, they gave it to a debt collection agency, I went dark and they gave up chasing.

Did you know, under the absolutely useless sellers protection, if I send something to you via recorded delivery and someone else in your house happens to answer the door and signs for it, the protection is void. Utter sh!t. eBay don't want individual sellers any more, they only want companies.

Grrrrr.

[brett]

tell me about it i sold a crank and some pedals froma bike i had in the garage ,actually under charged on postage ,made about a pound till he said he hadnt received it ,he even had the front to win it on the fri and put in paypal dispute the next day ,when i argued the toss all he said was prove it ,muthafu@@er ,so he got the bits and refund of bout 5-6 quid grrrrrr,learnt my lesson

[Alan16ac]

Will make the story short as not to bore u 

Hi i sold a ps3 to someone using paypal thru ebay, sent it off and it got lost in the post. I have been in costant contact with the buyer stating how sorry i was that the item got lost.

He has been to post office i have been to mine to see if it had been returned, no sign?

I send him reciept as proff that i posted it incase he thought otherwise, to which he replies oh thats my old address? Iask whether he can go round there so he does, says no sign and asks if i can check my post office.

I do and still no sign, ask for claim/loss form fill it in and have sent it off.

Now he as opened a dispute and asking for money back? I said im sorry but not sure how i can send money back as i dont believe it to be my fault and ill let paypal sort it out?

So have sent off the dispute to ebay stating that i dont think its fair i have to give money back, im not a comany so dont have any refund policy etc??


So just wanted to ask u guys what u think and where i stand?

Thanks guys

p.s. i have 100% feedback and have sent off hundreds of things even on here and nothing has ever been lost all from the same post office. SO bit annoyed tbh.

Did you send it recorded?
And if you did and it was sent to the address stated on ebay/paypal, then it's his problem not yours!