thats another thing , NCB. some companys will let you claim upto 9 years and 70% discount. mine only go up to 5 . it's a strange business

in fact, i'll tell you a story.
I used to work for a NU subsiduary in the household section and was offered redundancy or a move to NU proper in their motor section. After a few days training (BORING!) we were shown how to do quotes. The first thing they said was to ask how much the customers best quote was and no matter what our cheapest was ,we were only allowed to offer the closest lower quote, sometimes ripping people off for hundreds. I was so disgusted I took redundancy instead.